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Lounge Service Representative

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Key Responsibilities
  • We are seeking a Lounge Service Representative who will deliver outstanding service to customers, anticipating their needs and providing personalized assistance.
  • The ideal candidate will interact with customers, address inquiries, handle feedback and complaints, and initiate conversations to build rapport.
  • This role involves delivering start-of-shift duties, monitoring the lounge environment, conducting quality control activities, and providing on-the-job training to new employees.