Customer Complaints Support Officer

Job OverviewPCCW Solutions is looking for a skilled Customer Complaint Lead to join our team and contribute to delivering exceptional customer experiences through effective complaint resolution.Your primary focus will be on:Leading a team responsible for investigating and resolving customer complaints related to eMPF.Developing and implementing processes to...

Career OverviewWe are seeking an experienced Customer Complaints Support Officer to join our team. As a key member of our complaints handling process, you will be responsible for resolving customer disputes in a fair and timely manner.Key Responsibilities:Support Customer Relations Manager or Senior Customer Relations Manager to handle customer complaints...

About the RoleWe are seeking a highly skilled Complaint Resolution Expert to lead our dedicated team in effectively handling and resolving customer complaints related to eMPF from various channels.Your key responsibilities will include:Oversight of thorough investigations into customer complaints received via calls, emails, and other communication channels...

About the JobThis Senior Customer Service Leader position is a critical role in our organization. The successful candidate will be responsible for leading and monitoring the performance of our Customer Care Team, ensuring that we deliver exceptional customer experiences.Main Responsibilities:Lead and Monitor Customer Care Team PerformanceDevelop...

About the RoleWe are seeking a highly skilled Complaints and Enforcement Specialist to join our team at the Property Management Services Authority (PMSA). As a key member of our HR department, you will be responsible for managing customer service operations, conducting investigations, and enforcing disciplinary actions.Key Responsibilities:Develop and...

Key Areas of Responsibilities: Handling incoming enquiries and complaints from customers Perform order processing and other administrative support Coordinate with different internal parties for smooth delivery operation arrangement Handle ad-hoc assignments as assigned Qualifications, Experience and Characteristics Required: Diploma or above1+ year customer...

Classy Wheeler Limited - A Leader in E-commerceWith our continued expansion into the global market, we are seeking a skilled and multilingual Customer Service Officer to join our fast-paced team. As a key member of our client service team, you will be responsible for providing exceptional customer experience to clients buying online.About the RoleRespond to...

About the RoleWe are seeking a highly skilled Customer Experience Strategist to lead and monitor the performance of our Customer Care Team. As a key member of our organization, you will be responsible for developing and implementing comprehensive customer experience strategies to promote our vision and value.Main Responsibilities:Develop and Implement...

About the OpportunityWe are seeking a senior professional to join our team as a Customer Experience Strategist. This role is critical in driving our customer-centric approach and ensuring that we deliver exceptional customer experiences.Main Responsibilities:Develop and Implement Comprehensive Customer Experience StrategiesDirect Investigations on Customer...

About the RoleThe Property Management Services Authority (PMSA) is looking for a seasoned Senior Manager to join our team. As a Complaints and Enforcement Leader, you will play a crucial role in ensuring that our operations run smoothly. Your primary responsibilities will include overseeing the handling of complaint cases and compliance inspections, as well...

Key Areas of Responsibilities:Handling incoming enquiries and complaints from customersPerform order processing and other administrative supportCoordinate with different internal parties for smooth delivery operation arrangementHandle ad-hoc assignments as assignedQualifications, Experience and Characteristics Required:Diploma or above1+ year customer...

Our team at HSBC is dedicated to delivering exceptional customer service and ensuring that our clients feel valued and supported. As a key member of our team, the successful candidate will be responsible for handling and resolving customer complaints in a timely and efficient manner.Key ResponsibilitiesInvestigate customer complaints and identify root...

Seniority Level: Entry-LevelWe are seeking a highly motivated and dedicated individual to fill the position of Assistant Equality and Human Rights Specialist. In this role, you will be responsible for assisting in the investigation of discrimination complaints and providing enquiry services to the public.Main DutiesConduct investigations into discrimination...

About the PositionWe are seeking a Head of Customer Care to lead and manage our Customer Care Team. This role is critical in ensuring that we deliver exceptional customer experiences and maintain high standards of complaint handling.Main Responsibilities:Lead and Manage Customer Care TeamDevelop and Implement Comprehensive Customer Experience...

Responsibilities:Providing assistance to customers by answering questions, resolving issues, and addressing complaints in a professional and timely manner.Reply to merchants via Whatsapp and record all inquiries (Technical support, Examine, Inquiry application progress, etc.)Identifying customer needs, finding solutions to problems, and ensuring customer...

At Wonder, we provide a leading payments gateway and FinTech platform for merchants in Asia Pacific.Our MissionWe empower any merchant to get paid effortlessly through our innovative solutions.Job DescriptionWe are seeking an Entry-Level Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible...

Major Responsibilities:Providing efficient and quality customer services, including handling enquiries and complaints via counter services, phone calls, emails, and correspondences.Assisting in the development, implementation, and promotion of the facilities and services of the Board.Providing support to clients and members of the public on the usage of the...

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Customer Value...

At HSBC, we pride ourselves on being a dynamic and innovative workplace, offering a world of opportunities to develop your career in a high-profile growing business segment. As a key member of our team, the successful candidate will be responsible for building strong relationships with our clients, ensuring their needs are met and exceeded.Main...

Company OverviewTesla, Inc. is committed to making electric vehicles accessible to everyone. We strive to deliver exceptional customer experiences through our products and services.Key ResponsibilitiesResolve customer complaints and issues efficiently and effectively.Educate customers on vehicle usage and provide technical support.Maintain accurate records...