Customer Support Associate

3 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Classy Wheeler Limited - A Leader in E-commerce

With our continued expansion into the global market, we are seeking a skilled and multilingual Customer Service Officer to join our fast-paced team. As a key member of our client service team, you will be responsible for providing exceptional customer experience to clients buying online.

About the Role

  • Respond to customer inquiries through various channels, including phone calls, emails, and live chat
  • Process orders efficiently and effectively with other departments
  • Provide top-notch after-sales service and troubleshooting assistance
  • Solve customer complaints promptly and professionally

Requirements

  • Candidate must be eligible to work in Hong Kong
  • Proficiency in French, Polish, German, Dutch, Italian, or Spanish is mandatory
  • Excellent communication skills and prior experience in customer service are highly valued
  • A background in electronic products is a plus


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