Customer Service Associate
2 days ago
We are seeking a skilled and experienced Customer Service Associate to join our retail banking team. As a key member of our team, you will be responsible for handling customer transactions, promoting and advising banking products and services, and providing high-quality servicing to our customers.
The ideal candidate will have excellent communication skills, be detail-oriented, and be able to work effectively under pressure. Additionally, they should have a good command of English and Cantonese, with Mandarin being an added advantage.
- Handling customer transactions, including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers
- Promoting and advising banking products and services to customers
- Providing high-quality servicing to customers, including answering their enquiries
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Customer Service Associate
7 days ago
Hong Kong Island, Hong Kong SAR China Dah Sing Bank Full timeJob DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients.Main ResponsibilitiesCustomer Enquiries: Respond to customer inquiries in a timely and professional manner, ensuring that all...
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Onboarding & Customer Services Associate
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China acwires Full timeOnboarding & Customer Services Associate ACWIRES Limited is a rapidly growing platform specializing in fiat-to-crypto services. We are committed to providing compliant, secure, and seamless payment solutions for our customers. Our company operates within a global licensing infrastructure, currently established in Hong Kong, Canada, and Bulgaria, with plans...
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Customer Service Leadership Expert
4 days ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeAt International Executive Service Corps, we are seeking a seasoned professional to lead our customer service team. As a Senior Customer Services Manager, you will be responsible for driving team performance and ensuring the delivery of exceptional customer experiences.Main Responsibilities:Develop and implement effective training programs to enhance team...
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Customer Service Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China TUMI Part timeJob DescriptionThis part-time sales associate position offers a unique opportunity to join a dynamic team and contribute to the success of a leading brand. As a sales associate, you'll be responsible for providing exceptional customer service, managing merchandise displays, and achieving sales targets.Key ResponsibilitiesCustomer Service: Provide timely and...
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Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeWe are seeking a highly motivated and experienced professional to join our customer support team as a Senior Customer Services Manager. At International Executive Service Corps, we value teamwork, innovation, and customer-centricity.Responsibilities:To design, deliver, and evaluate training programs to enhance team performance.To collaborate with...
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Customer Services
2 days ago
Hong Kong Island, Hong Kong SAR China Futu Holdings Limited Full timeCustomer Services / Corporate Services Officer (ESOP)Handle and follow up clients' enquiries, liaise with external parties and internal staff based on the feedbacks gather from clients.Handle ESOP project processing and provide suggestions for clients in a professional manner.Providing reports and managing documents.Knowledge on KYC and AML...
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Customer Support Associate
23 hours ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeAbout the JobCovestic Inc is seeking a highly skilled and detail-oriented Customer Support Associate to join our team. As a Customer Support Associate, you will be responsible for providing exceptional technical support to internal customers.Key ResponsibilitiesProvide technical assistance to internal customers via phone, email, and in-person...
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Customer Experience Associate
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeWe invite applications from highly motivated individuals for the role of Customer Experience Associate.Job OverviewDeliver exceptional customer service through proactive engagement and personalized attentionEvaluate and address customer concerns in a timely and efficient mannerBid farewell to customers, soliciting feedback and suggestions for...
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Hospitality Service Associate
7 days ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeThe Hospitality Service Associate role involves providing exceptional guest service at Island Shangri-La, Hong Kong.Responsibilities:Deliver personalized service to meet individual customer needsWork collaboratively with colleagues to ensure efficient restaurant operationsTake orders and deliver food and beverages with accuracyActively seek customer feedback...
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Customer Experience Associate
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Evonet Full timeThe Customer Experience Associate is a critical role that ensures a smooth and efficient onboarding experience for new merchants while providing ongoing support to our existing customer portfolio.This position requires a detail-oriented individual with excellent communication and problem-solving abilities. You'll be passionate about delivering outstanding...
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Customer Experience Associate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAt West Kowloon Cultural District Authority, we are seeking a skilled Customer Experience Associate to join our team at the Hong Kong International Airport (HKIA). The successful candidate will assist in the set-up of pop-up stores, handle cash and point-of-sale transactions, and deliver exceptional customer service.Key Responsibilities:Set up and maintain...
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Customer Support Associate
23 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Part timeAbout The RoleWe are seeking a Customer Support Associate to join our team. As a key member of our banking operations, you will be responsible for delivering quality customer services through counter transactions and supporting back-end branch operations.Key Responsibilities:Provide exceptional customer service and support to customers through effective...
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Service Associate
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ALL-STAR AGENCY Full timeOverview: We are pleased to support our banking client in their search for an Associate to join the General Banking Service team, focusing on customer service for Corporate Banking clients. This key role involves managing customer inquiries and ensuring exceptional service delivery. As the initial point of contact for corporate clients, you will be...
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Customer Service Officer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Well Link Life Insurance Full timeCustomer Service Officer (Life Insurance) Be among the first 25 applicants. Direct message the job poster from Well Link Financial Group. Job Responsibilities Manage inbound and outbound hotline services to support customer inquiries and service requests. Resolve customer complaints related to underwriting, policy services, and claims efficiently. Conduct...
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Customer Service Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany OverviewCathay Pacific Airways Limited is a trusted partner in delivering exceptional customer experiences. Our Global Business Services Department establishes end-to-end processes and services to simplify, innovate, and automate our operations.Job DescriptionWe are seeking an experienced Customer Service Specialist to provide high-quality customer...
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Service Excellence Associate
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Part timeJob SummaryWe are seeking a Service Excellence Associate to join our team at Bank Of China (Hong Kong) Limited. The ideal candidate will possess strong customer service skills, sales orientation, and the ability to work in a fast-paced environment.About the RoleProvide exceptional customer services through counter transactions, ensuring a high level of...
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F&B Service Associate
23 hours ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeWe are seeking a highly skilled F&B Service Associate to join our team at Kowloon Shangri-La, Hong Kong. As an employer with industry-leading colleague engagement, we prioritize our people and invest in their learning and development.Our luxury hotel group operates five properties in Hong Kong, offering guests an array of options across different brands to...
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Executive Director of Customer Support
4 days ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeWe require an experienced leader to take charge of our customer service operations. As a Senior Customer Services Manager at International Executive Service Corps, you will be responsible for developing and executing strategies to drive business success.Main Objectives:To provide world-class customer experiences through effective training and coaching.To...
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Operation Officer, Customer Service
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Airport Authority Hong Kong Full timeJob Description - Operation Officer, Customer Service (240462) Operation Officer, Customer Service - (240462) Responsibilities Provide quality customer services at Government VIP Lounge (GVIPL) / HKIA VIP Lounge (HKIAL) Assist VIPs in check-in arrangements, immigration and customs clearance Monitor the performance of suppliers / service contractors and...
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Customer Service Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeAbout UsGL Technologies (Hong Kong) Limited is a cutting-edge technology company dedicated to developing innovative smart devices for daily life using leading-edge wireless technologies.Job Description:Company Overview: We focus on Wi-Fi technologies and are developing smart Wi-Fi routers, modules for Internet of Things (IoT), and smart cameras.Job Function:...