Customer Service Associate

2 days ago


Hong Kong Island, Hong Kong SAR China Wings Recruitment Partners Limited Full time
Job Description

We are seeking a skilled and experienced Customer Service Associate to join our retail banking team. As a key member of our team, you will be responsible for handling customer transactions, promoting and advising banking products and services, and providing high-quality servicing to our customers.

The ideal candidate will have excellent communication skills, be detail-oriented, and be able to work effectively under pressure. Additionally, they should have a good command of English and Cantonese, with Mandarin being an added advantage.

  • Handling customer transactions, including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers
  • Promoting and advising banking products and services to customers
  • Providing high-quality servicing to customers, including answering their enquiries


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