Senior Manager of Customer Service Operations

At International Executive Service Corps, we are seeking a seasoned professional to lead our customer service team. As a Senior Customer Services Manager, you will be responsible for driving team performance and ensuring the delivery of exceptional customer experiences.Main Responsibilities:Develop and implement effective training programs to enhance team...

**Job Description:**We are seeking an experienced Senior Operations Coordinator to join our team at International Executive Service Corps. As a key member of our operations team, you will be responsible for monitoring and supervising the service of Customer Due Diligence & Account Opening.Main Tasks:Monitor and supervise the service of Customer Due Diligence...

We require an experienced leader to take charge of our customer service operations. As a Senior Customer Services Manager at International Executive Service Corps, you will be responsible for developing and executing strategies to drive business success.Main Objectives:To provide world-class customer experiences through effective training and coaching.To...

We are seeking a Global Customer Service Manager who is responsible for building and optimising a global customer support system to improve user experience, streamline customer service processes and establish an efficient service quality management system. This position requires candidates with experience in global customer service operations and the ability...

The incumbent will be responsible for supervising the daily operation of hotline team to provide quality and timely services to customers, either internal and external from different distribution channel. The incumbent is also expected to assist in various initiatives in alignment with Company's strategic development for excellent customer experience and...

We are looking for an accomplished executive to spearhead our customer support efforts. As a Senior Customer Services Manager at International Executive Service Corps, you will oversee a team of professionals dedicated to delivering top-notch customer experiences.Key Responsibilities:Promote a culture of excellence and continuous improvement within the...

Customer Services / Corporate Services Officer (ESOP)Handle and follow up clients' enquiries, liaise with external parties and internal staff based on the feedbacks gather from clients.Handle ESOP project processing and provide suggestions for clients in a professional manner.Providing reports and managing documents.Knowledge on KYC and AML...

Job DescriptionThe Senior Customer Service Lead will be responsible for supervising the daily operation of our hotline team to provide quality and timely services to customers.The ideal candidate will have a degree or above in relevant disciplines with professional insurance qualifications (FLMI, ACS) and at least 6 years of working experience in life...

客戶服務主任 (Customer Service Officer)Job No.: 495092 Employment Type: Full time Departments: Personal Banking and Wealth Management DepartmentJob Functions: Business Development, Customer Services, Relationship Management

Senior Customer Due Diligence Manager Job No.: 495291Employment Type: Full timeDepartments: Bank-wide Operation DepartmentJob Functions: Bank Operations, Customer Services Responsibilities: Review customer profile, KYC documents and customer statistic data for onboarding, periodic review and trigger event review before submission to business. Monitor the...

Customer Service Agent/ Operations Agent (Cargo Airline)AIR ONE (AO) is seeking an experienced and proactive Customer Service Agent to oversee the airline CARGO operations of the Hong Kong branch.Key Responsibilities include:Act as the primary contact for airlines, freight forwarders, and ground handling agents.Address customer inquiries related to cargo...

The Senior Customer Supply Chain Planner APAC will work closely with internal sales and in-store teams, as well as customers and our fulfillment partners to drive retail operations execution and supply chain service levels.Key ResponsibilitiesInventory Management: Manage and streamline stock replenishment orders to receipt flow between ERP/POS systems,...

About UsBank Of China (Hong Kong) Limited is a leading financial institution committed to delivering exceptional banking services to our customers.Job DescriptionWe are seeking a highly skilled Customer Service Manager to join our team. As a key member of our relationship banking team, you will be responsible for handling customer inquiries and requests...

Job DescriptionThe Board of Management of The Chinese Permanent Cemeteries is seeking a highly skilled Customer Services Officer to provide exceptional service to our clients and members of the public.Main ResponsibilitiesDeliver high-quality customer services, including handling enquiries and complaints through various channels.Support the development,...

AFSC provides secure and safe service for aviation fuel supply to Hong Kong Int’l Airport and is now looking for: Operations Management Trainee Provide training on Tank Farm operations, Maintenance, and Engineering. Degree in Engineering. Good command of written and spoken English and Chinese. Problem-solving and troubleshooting skills.1-2 years of...

**Job Summary:**We are seeking a highly skilled and experienced Chief Operations Support Manager to join our team at International Executive Service Corps. As a key member of our operations team, you will be responsible for monitoring and supervising the service of Customer Due Diligence & Account Opening.Main Responsibilities:Process account opening...

About Dah Sing GroupOur CultureWe value caring, teamwork and progressiveness in our work environment. We believe everyone is unique and different in talent, but alike in the capacity for growth.We strive to create a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic...

AFSCprovides secure and safe service for aviation fuel supply to Hong Kong Int'l Airport and is now looking for:Operations Management TraineeProvide training on Tank Farm operations, Maintenance, and Engineering.Degree in Engineering.Good command of written and spoken English and Chinese.Problem-solving and troubleshooting skills.1-2 years of relevant...

AFSCprovides secure and safe service for aviation fuel supply to Hong Kong Int’l Airport and is now looking for:Operations Management TraineeProvide training on Tank Farm operations, Maintenance, and Engineering.Degree in Engineering.Good command of written and spoken English and Chinese.Problem-solving and troubleshooting skills.1-2 years of relevant...

**Job Description:**We are seeking a highly skilled Senior Customer Due Diligence Manager to join our team at the Bank of China. As a key member of our Bank Operations Department, you will play a crucial role in ensuring the quality and quantity of customer onboarding, periodic reviews, and trigger event reviews.**Responsibilities:**Review customer profiles,...