Global Customer Experience Manager

We are seeking a highly skilled Global Customer Experience Manager to lead our global customer support system, ensuring exceptional user experience and streamlined customer service processes. This position requires candidates with extensive experience in global customer service operations and the ability to support multi-time zone, multi-language, and...

Company OverviewHSBC serves 41 million customers globally, including 6.7 million international clients. Our global network enables us to provide borderless banking and world-class wealth management through best-in-class capabilities and exceptional people.We operate in key areas including Retail Banking and Wealth Management, Asset Management, Global Private...

We are seeking a Global Customer Service Manager who is responsible for building and optimising a global customer support system to improve user experience, streamline customer service processes and establish an efficient service quality management system. This position requires candidates with experience in global customer service operations and the ability...

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Customer Value...

Job SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at BOC Group Life Assurance Company Limited. As a key member of our operations team, you will be responsible for supervising the daily operation of our hotline team to provide quality and timely services to customers.The ideal candidate will have 6 years or above working...

About the RoleThis is a key position responsible for leading the development and implementation of operations strategies across FWD Group.The successful candidate will have extensive experience in managing cross-functional teams and driving business growth.FWD Group is a leader in the Asian insurance market, with a strong commitment to innovation and...

About the Role: Grade Level (for internal use): 10 The Role: Customer Success Manager, Greater China The Location: Hong Kong This position serves and supports business growth and customer retention, specifically in customer success, ensuring that the customer receives maximum value and benefit from our products and services. The position is also...

The BOC Group Life Assurance Company Limited seeks a Customer Experience Manager to oversee the daily operations of its hotline team, ensuring timely and quality services are provided to customers across various distribution channels. This role is responsible for supporting company-wide initiatives aligned with strategic development goals.Key...

Role OverviewThe Retail Brand Ambassador/Sales Executive will play a critical role in delivering exceptional customer experiences and driving sales in our Hong Kong stores. This role requires a high level of passion for fashion, excellent interpersonal skills, and a proven track record of achieving sales targets and delivering exceptional customer...

About the RoleWe are seeking a highly skilled Customer Experience Strategist to lead and monitor the performance of our Customer Care Team. As a key member of our organization, you will be responsible for developing and implementing comprehensive customer experience strategies to promote our vision and value.Main Responsibilities:Develop and Implement...

About the Opportunity:We are seeking an experienced leader to join our team as Head of Customer Operations.This is a critical role that will drive operational excellence and improve customer experience across our organization.Responsibilities:Develop and implement operational strategies aligned with company vision and goalsLead and manage high-performing...

About the RoleWe are seeking a skilled QA / Test Analyst to join our global team and support the delivery of our Equity Trading Platform initiative.The successful candidate will be responsible for designing and executing comprehensive test cases to validate our trading applications.Collaborate with subject matter experts to ensure alignment with business...

As an Operations and Service Manager at HSBC, you will have the opportunity to make a real impact on our customers' lives. You will be responsible for managing and processing servicing requests for HSBC customers, using your knowledge of products, processes, and procedures to address customer needs.About Our TeamWe are a dynamic and supportive team that is...

We are now looking for a talented Assistant Sales Manager to be part of our dynamic team, reporting to the Head of Sales. This role will be responsible for managing sales of Purina products and implementing annual customer plans and effective sales strategies that are aligned with overall business goals to achieve profitable sales objectives....

Talent Acquisition Lead @ OSLOSL, a regulated crypto trading platform, seeks a Customer Success Specialist to ensure seamless B2C support. The ideal candidate will have 3+ years of experience in customer success/support roles, preferably in retail financial services or cryptocurrency environments.Key ResponsibilitiesHandle high volumes of customer inquiries...

About EvonetWe are an online payment platform serving digital native sellers. We partner with card payment networks and digital wallets globally to simplify payments for our customers.We are committed to fostering a fun and open workplace that encourages creativity, collaboration, and a strong sense of community among our team members. As a Customer Success...

Unlock Global Markets with CoinEx GlobalAbout the RoleWe are seeking a seasoned Overseas Marketing Manager to spearhead our international expansion efforts, driving business growth in key markets and fostering strong relationships with global partners.Main Responsibilities:Develop and execute strategic marketing plans to expand our presence in target...

Job Title: Global Brand AmbassadorAbout CoinEx GlobalCoinEx Global is a pioneering cryptocurrency exchange that has gained popularity among traders worldwide. Our commitment to innovation and customer satisfaction has earned us a reputation as a trusted platform for crypto trading.Job DescriptionWe are looking for a skilled Global Brand Ambassador to promote...

POIZON Global is seeking a seasoned professional to lead the sales growth strategy for our Hong Kong/Taiwan Region.Key Responsibilities:Develop and execute account management plans to drive revenue growth and expand existing relationships with key clients.Analyze market trends and competitor activity to identify opportunities for expansion and...

About Your Future CareerAs a member of our team, you will be part of a success story that has grown rapidly into a global brand with over 2,800 employees at 16 branches, expanding to more than 150 countries.We offer a unique opportunity to join our team and grow with us. At Technogym, work means loving what you do, taking on challenges, learning from others,...