Customer Experience Manager

Job SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at BOC Group Life Assurance Company Limited. As a key member of our operations team, you will be responsible for supervising the daily operation of our hotline team to provide quality and timely services to customers.The ideal candidate will have 6 years or above working...

Company OverviewHSBC serves 41 million customers globally, including 6.7 million international clients. Our global network enables us to provide borderless banking and world-class wealth management through best-in-class capabilities and exceptional people.We operate in key areas including Retail Banking and Wealth Management, Asset Management, Global Private...

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Customer Value...

The BOC Group Life Assurance Company Limited seeks a Customer Experience Manager to oversee the daily operations of its hotline team, ensuring timely and quality services are provided to customers across various distribution channels. This role is responsible for supporting company-wide initiatives aligned with strategic development goals.Key...

We are seeking a highly skilled Global Customer Experience Manager to lead our global customer support system, ensuring exceptional user experience and streamlined customer service processes. This position requires candidates with extensive experience in global customer service operations and the ability to support multi-time zone, multi-language, and...

We are looking for an accomplished executive to spearhead our customer support efforts. As a Senior Customer Services Manager at International Executive Service Corps, you will oversee a team of professionals dedicated to delivering top-notch customer experiences.Key Responsibilities:Promote a culture of excellence and continuous improvement within the...

Role OverviewThe Retail Brand Ambassador/Sales Executive will play a critical role in delivering exceptional customer experiences and driving sales in our Hong Kong stores. This role requires a high level of passion for fashion, excellent interpersonal skills, and a proven track record of achieving sales targets and delivering exceptional customer...

About the Opportunity:We are seeking an experienced leader to join our team as Head of Customer Operations.This is a critical role that will drive operational excellence and improve customer experience across our organization.Responsibilities:Develop and implement operational strategies aligned with company vision and goalsLead and manage high-performing...

About the RoleWe are seeking a highly skilled Customer Experience Strategist to lead and monitor the performance of our Customer Care Team. As a key member of our organization, you will be responsible for developing and implementing comprehensive customer experience strategies to promote our vision and value.Main Responsibilities:Develop and Implement...

As an Operations and Service Manager at HSBC, you will have the opportunity to make a real impact on our customers' lives. You will be responsible for managing and processing servicing requests for HSBC customers, using your knowledge of products, processes, and procedures to address customer needs.About Our TeamWe are a dynamic and supportive team that is...

Talent Acquisition Lead @ OSLOSL, a regulated crypto trading platform, seeks a Customer Success Specialist to ensure seamless B2C support. The ideal candidate will have 3+ years of experience in customer success/support roles, preferably in retail financial services or cryptocurrency environments.Key ResponsibilitiesHandle high volumes of customer inquiries...

Cathay Pacific Airways Limited is committed to providing a world-class experience to our customers. We are seeking a highly skilled and experienced individual to join our team as a Lounge Ambassador.About the RoleThe Lounge Ambassador will play a crucial role in delivering exceptional service to our customers and ensuring that their experience is memorable....

Are you passionate about delivering exceptional customer experiences? Do you want to be part of a world-class service brand? Join our team as an Experienced Flight Attendant and discover the thrill of working with Cathay Pacific Airways Limited!Benefits:Being part of a world-class service brand to be proud of.Work schedules to suit different lifestyles.A...

We are now looking for a talented Assistant Sales Manager to be part of our dynamic team, reporting to the Head of Sales. This role will be responsible for managing sales of Purina products and implementing annual customer plans and effective sales strategies that are aligned with overall business goals to achieve profitable sales objectives....

Job Summary:We are seeking a highly motivated and organized Client Relationship Manager to join our team in Hong Kong. As an Exams Support Professional, you will be responsible for building strong relationships with customers and delivering exceptional customer service experience.Key Accountabilities:Register Exams candidates in a professional and friendly...

About the Job\As the Head of Customer Experience Analytics, you will play a key role in shaping the development of innovative customer experience measurement and presentation approaches in DBS Bank's Consumer Banking Group.\Key Responsibilities\Customer Experience Insights and Data Management:\\Design and build innovative, dynamic, self-service CE...

At HSBC, we pride ourselves on being a dynamic and innovative workplace, offering a world of opportunities to develop your career in a high-profile growing business segment. As a key member of our team, the successful candidate will be responsible for building strong relationships with our clients, ensuring their needs are met and exceeded.Main...

Company OverviewHang Seng Bank Limited is committed to service excellence, recognizing our people as our most valuable asset. We strive to continually enhance our performance for customers and provide best-in-class products and services.

The RoleYou will be a key member of our dynamic tech team, responsible for engaging with both existing and new clients and managing various product-related aspects.Responsibilities include managing our technology clients, providing technical support, and working with the Tech Team, Operation Team, and Sales Team to serve clients from around the world,...

Delivering Effortless ExperiencesWe are seeking a Guest Service Agent who will deliver exceptional customer service, creating unforgettable experiences for our guests. As a key member of our Front Office team, you will be responsible for ensuring seamless guest interactions from arrival to departure.Greet guests warmly and check them in/out...