Customer Experience Ambassador
3 days ago
Cathay Pacific Airways Limited is committed to providing a world-class experience to our customers. We are seeking a highly skilled and experienced individual to join our team as a Lounge Ambassador.
About the RoleThe Lounge Ambassador will play a crucial role in delivering exceptional service to our customers and ensuring that their experience is memorable. The successful candidate will be responsible for interacting with customers, anticipating their needs, and providing personalized assistance to enhance their experience.
You will also be responsible for monitoring the lounge environment, conducting quality control activities, and providing on-the-job training to new employees. We are looking for a candidate who is customer-centric, energetic, and has excellent communication skills.
Ambassadors will also assist in addressing customer inquiries, handling feedback and complaints, and maintaining high standards in the lounge. If you are a people person with a passion for delivering exceptional service, we encourage you to apply.
Key Responsibilities- Deliver outstanding customer service and create memorable experiences for our customers.
- Anticipate customers' needs and provide tailored assistance to meet their expectations.
- Interact with customers, address their inquiries, and handle feedback and complaints professionally.
- Conduct quality control activities to maintain high standards in the lounge.
- Provide on-the-job training to new employees and share your expertise.
- Right to work in Hong Kong.
- Minimum age of 18.
- HKCEE/HKDSE or Diploma in Hospitality or Food & Beverage or related disciplines is an advantage.
- Standard of spoken/written English and Cantonese. Putonghua is an advantage.
- Relevant working experience in airport lounge, catering hospitality, fine dining, and sizeable luxury hotel or in similar capacity is an advantage.
- Excellent customer service skills, energy, and outgoing personality.
- Ability to work under pressure.
- Flexibility to work on shift schedules and work overtime if needed.
-
Customer Experience Ambassador
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob DetailsThe Lounge Ambassador is a key role within our team, responsible for delivering exceptional customer experiences in our lounges. As a Lounge Ambassador, you will be at the forefront of ensuring that every customer interaction is memorable and enjoyable.About the RoleThis is a challenging and rewarding role that requires a high level of...
-
Customer Service Ambassador
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full timeAbout Aspire LifestylesWe are a premium concierge and affluent service provider, assisting companies to drive loyalty and create value in their customer portfolios.Our Delivery ModelWe provide innovative solutions and recommendations to different types of requests, consulting and advising customers to assess travel needs and provide accurate and timely...
-
Customer Experience Ambassador
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our airport operations team as a Customer Services Officer. In this role, you will be responsible for delivering excellent customer service at various airport locations, ensuring a smooth passenger experience from check-in to boarding.
-
Customer Experience Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Maison Kitsune (Hong Kong) Limited Full timeRole OverviewThe Retail Brand Ambassador/Sales Executive will play a critical role in delivering exceptional customer experiences and driving sales in our Hong Kong stores. This role requires a high level of passion for fashion, excellent interpersonal skills, and a proven track record of achieving sales targets and delivering exceptional customer...
-
Customer Experience Ambassador
24 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeAbout the Job:\The Educator role is a key position in our organization, and we're looking for a highly skilled and enthusiastic individual to join our team. As an Educator, you will be responsible for creating world-class customer service experiences in our retail stores. Your expertise will help engage and connect with guests, share product knowledge, and...
-
Customer Service Representative
20 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCareer Opportunities at Cathay Pacific Airways LimitedWe are a leading international airline that values its employees and offers a range of career opportunities across various departments. Our teams work together to deliver exceptional service to our customers and ensure their safety and satisfaction. Job Title: Lounge AmbassadorThis role is responsible for...
-
Customer Experience Ambassador
2 days ago
Hong Kong Island, Hong Kong SAR China Lululemon Athletica Part timeCompany OverviewLululemon Athletica is a leading performance apparel company that creates innovative products for yoga, running, training, and other athletic pursuits. We prioritize building a healthier, thriving future by focusing on creating positive change in every community.
-
Airport Customer Experience Ambassador
24 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany OverviewCathay Pacific Airways Limited is a world-class airline that strives to provide exceptional customer experiences. Our team is dedicated to delivering high-quality services to our passengers, ensuring their safety and satisfaction.
-
Customer Experience Ambassador
24 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeCompany OverviewShangri-La Group is a renowned luxury hotel operator with five properties in Hong Kong, including the Island Shangri-La, Hong Kong. Our company prioritizes colleague engagement and offers unparalleled learning and development opportunities.
-
Airport Hospitality Ambassador
24 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAbout Cathay Pacific Airways LimitedWe are a world-renowned airline that prides itself on providing exceptional service to our customers. As a member of our team, you will have the opportunity to make a real difference in the lives of our passengers. Job Description: Lounge AmbassadorThe Lounge Ambassador is responsible for delivering an exceptional customer...
-
Global Inflight Ambassador
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole IntroductionWe are seeking an experienced inflight service professional to join our team. As a brand ambassador, you will be responsible for delivering exceptional customer service and ensuring the highest standards of safety and security on board our aircraft.Our cabin crew play a vital role in bringing our values to life on every flight, providing...
-
Brand Ambassador Assistant
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Canada Goose Full timeCanada Goose is seeking a highly motivated and results-driven Brand Ambassador Assistant to join our marketing team. In this role, you'll support our brand ambassadors by coordinating logistics, communicating with stakeholders, and ensuring seamless event execution.You'll have 2-3 years of experience in marketing or a related field, preferably in the retail...
-
Airport Experience Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob OverviewWe are seeking a skilled and experienced professional to join our team as a Lounge Ambassador. As a key representative of Cathay Pacific Airways Limited, you will play a vital role in delivering exceptional customer service and ensuring a memorable experience for our guests.
-
Airport Lounge Experience Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAt Cathay Pacific Airways Limited, we are committed to delivering exceptional customer experiences in our lounges. As a key member of our team, you will play a vital role in ensuring that every moment counts for our customers.About the RoleThis is an exciting opportunity to join our team as a Lounge Ambassador. As a ambassador, you will be responsible for...
-
Ambassador of Consumer Experience
2 days ago
Hong Kong Island, Hong Kong SAR China Jebsen Group Part timeAs a leading player in the consumer electronics, health and beauty, home enrichment, and watch sectors in Greater China, Jebsen Group offers a unique opportunity to be part of a dynamic team that caters to the aspirational lifestyle of consumers.Purpose of the JobThe successful candidate will be responsible for driving sales growth by developing and...
-
Retail Brand Ambassador
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Maison Kitsune (Hong Kong) Limited Full timeAbout UsMaison Kitsuné (Hong Kong) Limited is a global brand that values creativity, innovation, and individuality. We are passionate about blending cultures, craftsmanship, and elegance to create unforgettable experiences for our customers.Job DescriptionWe are seeking a highly skilled and motivated Retail Brand Ambassador/Sales Executive to join our...
-
Residence Ambassador
3 days ago
Hong Kong Island, Hong Kong SAR China Rosewood Hotel Group Full timeAbout UsRosewood Hotel Group is a leading luxury hospitality company dedicated to providing exceptional guest experiences. We are seeking a highly skilled Residence Ambassador to join our team.Arrange welcome/turndown amenities based on the Amenity program and preferences for any Special Attention, Special Occasion Guests or suite guests.Ensure all inputs of...
-
Retail Experience Ambassador
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeAbout UsLululemon Athletica is a pioneering performance apparel company that empowers individuals to pursue their passions. We create innovative, high-quality products and experiences that support people in moving, growing, and being well.Job OverviewThe Educator role is a vital component of our success as an organization. Educators are experts in creating...
-
Dining Experience Ambassador
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Royal Caviar Club Full timeROUCOU, an exclusive Omakase offering, is set to open in the heart of SOHO. As a member of the Royal Caviar Club team, you will be part of a luxury brand specializing in premium caviar, champagnes, and high-end accessories.Royal Caviar Club offers an exquisite fine-dining experience, with a focus on quality products, elegant packaging, and timeless design....
-
Airport Experience Ambassador
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany OverviewCathay Pacific Airways Limited is a world-class service brand that values exceptional customer experience. As a leading airline, we strive to deliver seamless travel experiences for our passengers.