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Customer Experience Ambassador

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time

About the Job:

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The Educator role is a key position in our organization, and we're looking for a highly skilled and enthusiastic individual to join our team. As an Educator, you will be responsible for creating world-class customer service experiences in our retail stores. Your expertise will help engage and connect with guests, share product knowledge, and speak authentically about our community and culture.

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Key Responsibilities:

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  • Interact with guests to ensure a great experience, assess their needs, and provide customized purchase and return solutions.\
  • Provide technical product education by articulating the value and benefit of the product.\
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely transactions.\
  • Dynamically provide coverage on the floor to engage with guests, receive feedback, and partner with store leadership to take appropriate action.
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Working Environment:

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We offer a collaborative and inclusive team environment where you'll work closely with other educators to ensure optimal guest experiences. You'll also have the opportunity to learn from and contribute to the growth of our team.

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Benefits:

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We invest in the whole person – body, mind, spirit. Our total rewards program supports you in achieving your goals. In addition to competitive pay and a team-based bonus, we offer paid time off, generous employee discounts, fitness classes, and personal development programs.