Senior Executive, Customer Experience

Responsibilities: Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments. Assist in organizing store animations and activities e.g., VIP trips, customer events, etc. Coordinate and follow up actions of improvement through Service Excellence (SEV...

About This RoleHermès is seeking a Senior Customer Experience Executive to join our team. As a key member of our luxury retail team, you will be responsible for planning and executing customer experience omnichannel strategies to build 360-degree joyful customer experiences.Responsibilities:Develop and implement customer experience plans that align with the...

About the PositionWe are seeking an experienced Senior Customer Success Engineer to join our team at Dynatrace. As a key member of our account team, you will work closely with customers to define their strategic roadmaps and provide guidance on achieving their desired business outcomes.As a trusted advisor, you will have a deep understanding of our...

Job SummaryWe are seeking a highly experienced Senior Account Executive to join our team and take on a key leadership role in driving our sales performance forward.Main Responsibilities:Lead key customer relationships, providing exceptional service and support to drive business growth. Develop and execute sales strategies to deliver against company targets....

We are looking for an experienced Senior Customer Care Representative to join our team at Mass Transit Railway.About the RoleThe successful candidate will be responsible for handling customer enquiries, complaints, and escalated cases via the MTR hotline. They will also provide training, offer advice and support to team members, monitor daily hotline duties,...

Company OverviewThe Bank of China is committed to delivering exceptional service experiences that meet the evolving needs of our customers. Our goal is to foster a customer-centric culture that drives business growth and profitability.Job SummaryThis is an exciting opportunity for a skilled Quality Assurance professional to join our team and shape our...

Job DescriptionAs a Strategic Customer Engagement Executive, you will play a critical role in building and maintaining strong relationships with our clients. You will be responsible for identifying business opportunities, developing and implementing sales strategies, and collaborating with cross-functional teams to drive results.Main...

The Customer Services Manager plays a pivotal role in supervising the daily operation of our hotline team. This involves providing high-quality and timely services to customers, both internal and external, across various distribution channels.This position requires a strong leader who can assist in initiatives aligned with the company's strategic development...

A Day in the Life of a Floor ManagerAs a Floor Manager at COS, you'll play a pivotal role in shaping the customer experience. Your day will be filled with opportunities to inspire, motivate, and guide your team to deliver exceptional service. You'll be responsible for driving sales growth, analysing sales data, and collaborating with the store manager to...

Job DescriptionThe Mass Transit Railway is seeking a highly skilled Senior Customer Care Representative to join our team. As a key member of our customer service department, you will be responsible for handling customer enquiries, complaints, and escalated cases via our hotline.ResponsibilitiesProvide exceptional customer service through effective...

Job Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...

Join to apply for the Customer Service Executive role at ChubbBe among the first 25 applicants.ResponsibilitiesAnswer inbound calls for general customer service enquiries, offer phone insurance enrolment services and policy retention activities.Manage email correspondence and address customer enquiries.Maintain a professional image when providing business...

Wealth and Personal Banking (WPB) at HSBC is committed to delivering exceptional customer experiences through our best-in-class, mobile-first capabilities and exceptional people. As a Quality Assurance Officer, you will play a key part in enhancing our customer relationships, whilst supporting new product launches and marketing promotions.Key...

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and dedicated to enhancing its performance for customers. Our people are our most valuable asset, and we strive to attract high-caliber talent by offering a dynamic working environment, good career development opportunities, and competitive...

Company Overview:Merkle, a leading customer experience transformation partner to Fortune 1000 companies, is dedicated to enhancing brand loyalty and competitive advantage through exceptional customer experiences. With a global workforce exceeding 14,000 professionals, Merkle drives hyper-personalization and digital transformation for clients across multiple...

About the JobWe are seeking a Senior Marketing professional to join our team as Senior Brand Manager. In this role, you will be responsible for developing and implementing marketing strategies that drive business growth and improve brand awareness.Key Responsibilities:Develop and execute marketing plans that meet business objectives.Lead the development of...

Customer Service Executive (6-month contract) 1 day ago Be among the first 25 applicants Direct message the job poster from Lacoste Act as the key supply chain contact point between Lacoste B2B customers in South APAC scope and Lacoste supply chain teams to provide visibility & arranging deliveries; Manage orders taking, orders confirmation, and orders...

Job Summary:We are looking for a highly motivated and customer-focused Senior Customer Service Professional to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main...

Lululemon's MissionWe focus on creating positive change to build a healthier, thriving future. Our mission is to create an equitable, inclusive, and growth-focused environment for our people.About the RoleThe Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service in our retail...

At Bank Of China (Hong Kong) Limited, we are seeking a Customer Service Specialist to join our team.About the RoleThis role is responsible for providing exceptional customer service to meet and exceed customer expectations.Main ResponsibilitiesGreet customers in a timely and friendly manner, assist with inquiries, and promote a positive customer...