Customer Experience Manager
2 days ago
We are seeking a highly motivated and organized Client Relationship Manager to join our team in Hong Kong. As an Exams Support Professional, you will be responsible for building strong relationships with customers and delivering exceptional customer service experience.
Key Accountabilities:- Register Exams candidates in a professional and friendly manner, while adhering to the procedures in place.
- Keep all databases and records up-to-date in line with requirements outlined by the Assistant Manager - Customer Service.
The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
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Customer Experience Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeCompany OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. Our mission is to provide innovative banking solutions and exceptional customer experiences.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Digital and Branch...
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Customer Experience Manager
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Maison Kitsune (Hong Kong) Limited Full timeRole OverviewThe Retail Brand Ambassador/Sales Executive will play a critical role in delivering exceptional customer experiences and driving sales in our Hong Kong stores. This role requires a high level of passion for fashion, excellent interpersonal skills, and a proven track record of achieving sales targets and delivering exceptional customer...
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Customer Experience Champion
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Airways Limited is seeking a Customer Experience Champion to join its Global Service Centre team. As a Customer Experience Champion, you will be responsible for delivering exceptional customer experiences through technical and non-technical support, ensuring outstanding customer satisfaction and timeliness in meeting the organization's service...
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Customer Experience Strategist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeJob OverviewThe DBS Bank (Hong Kong) Limited is seeking a skilled Customer Experience Strategist to join our team. This role will involve working closely with key stakeholders to drive continuous enhancements in customer journeys.Key Responsibilities:The successful candidate will be responsible for VOC program design, application, and advisory. This includes...
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Customer Experience Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeCompany OverviewHang Seng Bank Limited is committed to service excellence, recognizing our people as our most valuable asset. We strive to continually enhance our performance for customers and provide best-in-class products and services.
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Customer Experience Lead
9 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeCustomer Experience Lead Position DescriptionWe are looking for a highly skilled and experienced Customer Experience Lead to join our team at the West Kowloon Cultural District Authority. In this role, you will be responsible for leading the full cycle of application development and implementation projects from requirement collection to deployment, managing...
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Director of Customer Experience
5 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeJob OverviewThis role plays a critical part in driving the success of FWD Insurance's operations management and strategy team. The successful candidate will be responsible for developing market-leading risk-based management frameworks and next-generation solutions to drive innovation and delivery of large-scale transformations.The ideal candidate will have a...
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Customer Experience Strategist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Full timeOliver James is seeking a Customer Experience Strategist to lead innovative customer experience initiatives that drive business transformation.Key ResponsibilitiesDevelop and implement end-to-end customer experience strategies aligned with broader business goals.Conduct user research to gather valuable insights influencing design decisions and...
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Customer Experience Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeJob DescriptionThe Educator role at Lululemon Athletica is a critical position that sets the tone for our customer experience. As an Educator, you'll be responsible for engaging with customers, providing top-notch product knowledge, and showcasing our brand's values and culture.You'll work closely with your colleagues to create a seamless shopping...
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Senior Account Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full timeAbout UsLinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.We're also committed to providing transformational opportunities for our...
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Customer Experience Expert
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeWealth and Personal BankingWealth and Personal Banking is one of HSBC's key business areas, helping deliver on the bank's purpose of opening up a world of opportunity. We provide our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people.Our TeamWe are currently seeking a...
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Customer Experience Ambassador
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our airport operations team as a Customer Services Officer. In this role, you will be responsible for delivering excellent customer service at various airport locations, ensuring a smooth passenger experience from check-in to boarding.
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Customer Experience Ambassador
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob DetailsThe Lounge Ambassador is a key role within our team, responsible for delivering exceptional customer experiences in our lounges. As a Lounge Ambassador, you will be at the forefront of ensuring that every customer interaction is memorable and enjoyable.About the RoleThis is a challenging and rewarding role that requires a high level of...
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Customer Experience Associate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeWe invite applications from highly motivated individuals for the role of Customer Experience Associate.Job OverviewDeliver exceptional customer service through proactive engagement and personalized attentionEvaluate and address customer concerns in a timely and efficient mannerBid farewell to customers, soliciting feedback and suggestions for...
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Customer Experience Advocate
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob SummaryBank of China (Hong Kong) Limited seeks a skilled Customer Service Specialist to join its team. The successful candidate will be responsible for providing exceptional customer experiences, promoting automated banking services, and enhancing business sales productivity.About the RoleThe Customer Service Specialist will report to the Department Head...
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Customer Experience Associate
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Tapestry, Inc. Full timeWe are looking for a highly motivated and enthusiastic individual to join our team as a Retail Management Trainee. As a member of our team, you will have the opportunity to develop your skills and knowledge in retail operations, sales, and customer service.Required Skills and QualificationsDegree holder in any related field.Strong passion for the retail...
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Customer Experience Associate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Evonet Full timeThe Customer Experience Associate is a critical role that ensures a smooth and efficient onboarding experience for new merchants while providing ongoing support to our existing customer portfolio.This position requires a detail-oriented individual with excellent communication and problem-solving abilities. You'll be passionate about delivering outstanding...
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Customer Experience Lead
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeCompany OverviewAs a leading life assurance company, BOC Group Life Assurance Company Limited is dedicated to providing exceptional customer experiences through our services. Our team is committed to delivering high-quality support and timely solutions to meet the diverse needs of our customers.
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Customer Experience Transformation Leader
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeFWD Insurance aims to transform its customer experience through innovative operations management. We are seeking a transformational leader to drive this change, leveraging their expertise in underwriting and claims management to create a seamless customer journey.The ideal candidate will have a comprehensive understanding of financial services, insurance...
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Customer Experience Specialist
9 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeKey ResponsibilitiesDeliver exceptional customer service and sales support in a contact centre environment on products and propositions that cater to various customer segments.Provide high-quality written communication via digital channels to resolve customer inquiries efficiently.Read and interpret customer digital inquiries to identify their needs and...