Customer Experience Management Specialist

About the Position:ABC Pathways School is looking for a Customer Experience Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service, handling student-related matters, and maintaining accurate records.Key Responsibilities:Provide exceptional customer service to students, parents, and staff.Handle...

Job SummaryBank of China (Hong Kong) Limited seeks a skilled Customer Service Specialist to join its team. The successful candidate will be responsible for providing exceptional customer experiences, promoting automated banking services, and enhancing business sales productivity.About the RoleThe Customer Service Specialist will report to the Department Head...

About the JobWe are seeking a highly motivated Customer Experience and Revenue Growth Specialist to join our team at NexLen International Limited. The successful candidate will be responsible for driving revenue growth, improving customer satisfaction, and building strong relationships with clients.Key Responsibilities:Develop and implement strategies to...

Job DescriptionThe Educator role at Lululemon Athletica is a critical position that sets the tone for our customer experience. As an Educator, you'll be responsible for engaging with customers, providing top-notch product knowledge, and showcasing our brand's values and culture.You'll work closely with your colleagues to create a seamless shopping...

The BOC Group Life Assurance Company Limited seeks a Customer Experience Manager to oversee the daily operations of its hotline team, ensuring timely and quality services are provided to customers across various distribution channels. This role is responsible for supporting company-wide initiatives aligned with strategic development goals.Key...

Role OverviewThe Retail Brand Ambassador/Sales Executive will play a critical role in delivering exceptional customer experiences and driving sales in our Hong Kong stores. This role requires a high level of passion for fashion, excellent interpersonal skills, and a proven track record of achieving sales targets and delivering exceptional customer...

Key ResponsibilitiesDeliver exceptional customer service and sales support in a contact centre environment on products and propositions that cater to various customer segments.Provide high-quality written communication via digital channels to resolve customer inquiries efficiently.Read and interpret customer digital inquiries to identify their needs and...

We are seeking a highly skilled and experienced Membership Supervisor to join our team at M+In this role, you will be responsible for delivering high quality customer service duties in the member's lounge, handling customer inquiries and complaints, and performing other ad hoc duties as required.You will be part of a dynamic and collaborative team that...

Required Skills and Qualifications:A fashion enthusiast with a passion for the Maison Kitsuné aesthetic and lifestyle.A natural communicator with excellent interpersonal skills and fluency in English and Cantonese (Mandarin is a plus).Experienced in retail sales, with a proven track record of achieving targets and delivering exceptional customer service.A...

Job DescriptionThe Educator role is a foundational position within our organization, essential for delivering world-class customer service in our retail stores. Educators are experts in creating memorable experiences for our guests, sharing product knowledge, and representing our community and culture.Key ResponsibilitiesEngage with guests to ensure a...

About the JobWe are seeking an energetic and charismatic individual to join our team as an Educator at lululemon Athletica. As a key member of our retail staff, you will be responsible for creating a welcoming atmosphere, providing exceptional customer service, and driving sales growth.Main ResponsibilitiesCustomer Interaction: Engage with customers to...

Job Summary:We are seeking a highly motivated and organized Client Relationship Manager to join our team in Hong Kong. As an Exams Support Professional, you will be responsible for building strong relationships with customers and delivering exceptional customer service experience.Key Accountabilities:Register Exams candidates in a professional and friendly...

Job OverviewThe DBS Bank (Hong Kong) Limited is seeking a skilled Customer Experience Strategist to join our team. This role will involve working closely with key stakeholders to drive continuous enhancements in customer journeys.Key Responsibilities:The successful candidate will be responsible for VOC program design, application, and advisory. This includes...

Company OverviewHang Seng Bank Limited is committed to service excellence, recognizing our people as our most valuable asset. We strive to continually enhance our performance for customers and provide best-in-class products and services.

Customer Experience Lead Position DescriptionWe are looking for a highly skilled and experienced Customer Experience Lead to join our team at the West Kowloon Cultural District Authority. In this role, you will be responsible for leading the full cycle of application development and implementation projects from requirement collection to deployment, managing...

We are seeking a skilled Client Service Executive to join our team at Bela Offices in Hong Kong SAR. As a Client Service Executive, you will be responsible for managing client relationships and ensuring customer satisfaction.Key ResponsibilitiesDeliver tailored solutions to clientsAddress client feedback and improve service deliveryRequirementsSkills in...

Job OverviewThis role plays a critical part in driving the success of FWD Insurance's operations management and strategy team. The successful candidate will be responsible for developing market-leading risk-based management frameworks and next-generation solutions to drive innovation and delivery of large-scale transformations.The ideal candidate will have a...

Job OverviewWe are seeking a skilled Customer Experience Lead to join our team. This role is responsible for handling customer enquiries, complaints, and escalated cases via the MTR hotline. The successful candidate will provide training, offer advice and support to team members, and monitor daily hotline duties.Key ResponsibilitiesProvide exceptional...

About the RoleWe are looking for a talented User Experience Specialist who can bring a user-centered approach to our digital product development process. As a key member of our team, you will be responsible for creating engaging and intuitive user experiences that meet the needs of our customers.Your expertise in writing, design, and analysis will enable you...

Oliver James is seeking a Customer Experience Strategist to lead innovative customer experience initiatives that drive business transformation.Key ResponsibilitiesDevelop and implement end-to-end customer experience strategies aligned with broader business goals.Conduct user research to gather valuable insights influencing design decisions and...