Customer Experience Ambassador

2 days ago


Hong Kong Island, Hong Kong SAR China Ovolo Group Full time
Delivering Effortless Experiences

We are seeking a Guest Service Agent who will deliver exceptional customer service, creating unforgettable experiences for our guests. As a key member of our Front Office team, you will be responsible for ensuring seamless guest interactions from arrival to departure.

  • Greet guests warmly and check them in/out efficiently
  • Accommodate special requests and modify bookings as needed
  • Promote hotel services and amenities to enhance the guest experience
  • Communicate effectively with guests, addressing their needs and concerns


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