Customer Success Ambassador

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China the Hive Full time

We are on the hunt for a charismatic and results-driven Customer Success Ambassador to join our team at The Hive. As a key member of our community, you will be responsible for driving business growth, expanding our membership base, and delivering exceptional customer experiences.

Key Responsibilities:
  • Grow Our Membership Base: Identify opportunities to expand our membership base, collaborating with the sales team to drive business growth and expansion.
  • Deliver Exceptional Customer Experiences: Ensure that every interaction with our members is positive, friendly, and memorable, fostering long-term relationships.
  • Support Event Planning: Assist with event planning and execution, catering to the interests of our members and driving engagement.
  • Collaborate with the Team: Work closely with our team to achieve shared goals and objectives, ensuring seamless communication and collaboration.

As a successful candidate, you will possess excellent interpersonal and communication skills, be exceptionally organised, and thrive under pressure. If you're passionate about delivering exceptional customer experiences and driving business growth, we'd love to hear from you



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