Customer Success Strategist
2 days ago
The Senior Customer Success Manager (CSM) at LinkedIn plays a critical role in ensuring our customers achieve a significant return on investment (ROI) and drive business success with their LinkedIn Hiring Solutions.
This position partners closely with assigned sales partners to provide exceptional customer experiences, driving growth through strategic planning and effective execution of account plans. The ideal candidate will be responsible for:
- Partnering with internal teams to drive overall customer adoption, enhance customer success, mitigate customer churn risk, and drive ROI.
- Aligning with customers' business objectives and goals to build measurable success plans and set a cadence of communication to deliver ROI and operational reviews.
The successful candidate will have a strong understanding of the Customer Success industry, excellent communication and presentation skills, and the ability to build trust with both internal stakeholders and clients. If you're a results-driven professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.
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Customer Success Strategist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China dynaTrace software GmbH Full timeAs a Customer Success Strategist at dynaTrace software GmbH, you will be responsible for building and maintaining strategic relationships with our largest customers. You will be the trusted advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold you in high regard as experts and rely on you to guide them through...
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Customer Success Strategist Leader
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full timeJob DescriptionWe're seeking a Customer Success Strategist Leader to join our team at LinkedIn. As a Senior Customer Success Manager, you will partner closely with our sales partners to ensure that our customers get the most out of their investment in our hiring solutions.Responsibilities:Partner with internal teams (sales, insights, etc.) to drive overall...
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Customer Success Strategist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full timeTransformative OpportunityServe as a Customer Champion and Advocate to ensure LinkedIn Customers achieve significant returns on investment (ROI) and drive business success with their Hiring Solutions investment.The role requires partnering closely with assigned sales partners to identify opportunities, develop strategic plans, and deliver measurable results....
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Customer Success Strategist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Airwallex Full timeAbout This OpportunityWe're seeking a Customer Success Manager to join our SME & Growth Business team, working closely with clients to understand their unique needs and develop tailored solutions to streamline cross-border payments and unlock new revenue streams.Your Key Responsibilities:You will be responsible for analyzing customer data and usage trends to...
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Customer Engagement and Retention Strategist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeWe are seeking an experienced Customer Engagement and Retention Strategist to lead our customer journey mapping efforts and develop lifecycle CRM strategies aimed at maximizing user engagement and loyalty. The ideal candidate will have a strong background in CRM, with expertise in localization and personalization strategies. Key skills should include...
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Hong Kong, Central and Western District, Hong Kong SAR China S&P Global, Inc. Full timeWe are looking for a highly motivated and results-driven individual to fill the role of Asia Pacific Customer Retention Strategist. This position requires a strategic thinker who can analyze customer needs, develop solutions, and drive customer satisfaction and retention.Key responsibilities include:Analyzing customer health metrics and proactively...
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Customer Success Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Workday, Inc. Full timeSr Customer Success ManagerOur Customer Success Management Team plays a key role of being the bridge between our Customers, Sales, Professional Services and Production Services teams. Our team members work directly with production customers to enhance their overall user experience with Workday.
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Customer Success Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China S&P Global, Inc. Full timeAbout the Role: Grade Level (for internal use): 10 The Role: Customer Success Manager, Greater China The Location: Hong Kong This position serves and supports business growth and customer retention, specifically in customer success, ensuring that the customer receives maximum value and benefit from our products and services. The position is also...
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Customer Experience Strategist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeCrypto.com is seeking a talented Customer Experience Strategist to drive the execution of cross-channel communications for our e-commerce platform. This role will play a key part in driving platform retention, engagement, and usage metrics.Key Functions:Drive platform retention, engagement, and usage metrics through channels such as push notifications,...
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Customer Success Architect
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China LOJEL Full timeAbout the JobWe're seeking a Customer Experience Lead to lead the evolution of our Customer Success and Service teams into an experience-first function. This role requires a unique blend of skills and experience, including expertise in CX strategy, customer insights, and service design.The successful candidate will have a proven track record of delivering...
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Customer Success Ambassador
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China the Hive Full timeWe are on the hunt for a charismatic and results-driven Customer Success Ambassador to join our team at The Hive. As a key member of our community, you will be responsible for driving business growth, expanding our membership base, and delivering exceptional customer experiences.Key Responsibilities:Grow Our Membership Base: Identify opportunities to expand...
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Customer Success Manager
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Schneider Electric Full timeAbout the OpportunityWe are seeking a talented Customer Success Manager to join our team at Schneider Electric. As a Customer Success Manager, you will play a critical role in providing strategic negotiation on bidding status to close deals and deliver sales growth.Key ResponsibilitiesAchieve sales targets and increase win rates through positive client...
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Senior Customer Success Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full timeAbout Our TeamOur team at LinkedIn is dedicated to helping our customers achieve their business goals through effective customer success strategies.We're looking for a Senior Customer Success Manager who can partner closely with our sales partners to ensure that our customers get the most out of their investment in our hiring solutions.The ideal candidate...
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Enterprise Customer Success Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China dynaTrace software GmbH Full timeDynatrace software GmbH is seeking an Enterprise Customer Success Specialist to join our team. In this role, you will be responsible for ensuring the successful adoption and utilization of our platform by our largest enterprise customers.You will work closely with cross-functional teams to develop and execute customized engagement plans that drive customer...
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Customer Success Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China LexisNexis Full timeResponsibilitiesDevelop and implement effective sales strategies to drive revenue growth and expand market share.BUILD and maintain strong relationships with key customers, understanding their needs and linking them to our product and service offerings.Identify and pursue new business opportunities through networking, referrals, and other...
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Customer Success Associate
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Evonet Full timeEvonet is an online payment platform serving digital native sellers. Backed by CardInfoLink, TIS INTEC Group, BC Card and Sequoia, we enable digital commerce by partnering with card payment networks and digital wallets globally to simplify payments for our customers. You will embark on a career with Evonet at a critical stage of our growth and be part of the...
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Enterprise Customer Success Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Checkout Full timeAbout the JobWe are looking for a talented Enterprise Customer Success Manager to join our team. As a key member of our Enterprise team, you will be responsible for building and maintaining strategic relationships with key clients in the Crypto and iGaming space. Your primary focus will be on resolving technical issues, optimizing payment solutions, and...
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Account Strategist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Schneider Electric Full timeAbout the RoleWe are seeking a highly motivated and experienced Account Strategist to join our team at Schneider Electric. As an Account Strategist, you will play a critical role in building and maintaining close relationships with key customers and decision-makers.Key ResponsibilitiesDevelop comprehensive account plans to understand customers' business...
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Corporate Learning Strategist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full time**Corporate Learning Strategist Wanted:**We are searching for a talented Corporate Learning Strategist to lead our learning and development initiatives. The successful candidate will have a good command of written and spoken English and Chinese, with Mandarin being a plus.The ideal candidate will be able to maintain a good relationship with local...
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Lead Product Strategist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeCompany OverviewOur team is at the forefront of driving product initiatives from inception to execution, making a significant impact across our global footprint.We collaborate closely with cross-functional teams, including engineers, designers, analysts, and marketers, to deliver remarkable features and products that meet customer needs.Job DescriptionAs a...