Enterprise Customer Success Manager
2 days ago
We are looking for a talented Enterprise Customer Success Manager to join our team. As a key member of our Enterprise team, you will be responsible for building and maintaining strategic relationships with key clients in the Crypto and iGaming space. Your primary focus will be on resolving technical issues, optimizing payment solutions, and delivering exceptional service with your technical expertise and strong interpersonal skills.
Duties and Responsibilities
Your duties and responsibilities will include relationship management, customer success, technical support, training and demo, project management, product feedback, and market intelligence. You will be responsible for understanding our clients' business needs and goals, proactively identifying opportunities to optimize their payment solutions, and ensuring successful adoption and utilization of our products. You will also provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure.
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Enterprise Customer Success Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China dynaTrace software GmbH Full timeDynatrace software GmbH is seeking an Enterprise Customer Success Specialist to join our team. In this role, you will be responsible for ensuring the successful adoption and utilization of our platform by our largest enterprise customers.You will work closely with cross-functional teams to develop and execute customized engagement plans that drive customer...
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Customer Success Strategist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China dynaTrace software GmbH Full timeAs a Customer Success Strategist at dynaTrace software GmbH, you will be responsible for building and maintaining strategic relationships with our largest customers. You will be the trusted advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold you in high regard as experts and rely on you to guide them through...
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Customer Success Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China S&P Global, Inc. Full timeAbout the Role: Grade Level (for internal use): 10 The Role: Customer Success Manager, Greater China The Location: Hong Kong This position serves and supports business growth and customer retention, specifically in customer success, ensuring that the customer receives maximum value and benefit from our products and services. The position is also...
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Customer Success Manager
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Schneider Electric Full timeAbout the OpportunityWe are seeking a talented Customer Success Manager to join our team at Schneider Electric. As a Customer Success Manager, you will play a critical role in providing strategic negotiation on bidding status to close deals and deliver sales growth.Key ResponsibilitiesAchieve sales targets and increase win rates through positive client...
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Sr Customer Success Engineer/TAM
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China dynaTrace software GmbH Full timeAs a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace's largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise...
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Customer Success Manager, SME
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Airwallex Full timeAbout Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business...
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Customer Success Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Workday, Inc. Full timeSr Customer Success ManagerOur Customer Success Management Team plays a key role of being the bridge between our Customers, Sales, Professional Services and Production Services teams. Our team members work directly with production customers to enhance their overall user experience with Workday.
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Customer Success Strategist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full timeAbout This RoleThe Senior Customer Success Manager (CSM) at LinkedIn plays a critical role in ensuring our customers achieve a significant return on investment (ROI) and drive business success with their LinkedIn Hiring Solutions.This position partners closely with assigned sales partners to provide exceptional customer experiences, driving growth through...
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Customer Success Strategist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full timeTransformative OpportunityServe as a Customer Champion and Advocate to ensure LinkedIn Customers achieve significant returns on investment (ROI) and drive business success with their Hiring Solutions investment.The role requires partnering closely with assigned sales partners to identify opportunities, develop strategic plans, and deliver measurable results....
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Customer Success Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China LexisNexis Full timeResponsibilitiesDevelop and implement effective sales strategies to drive revenue growth and expand market share.BUILD and maintain strong relationships with key customers, understanding their needs and linking them to our product and service offerings.Identify and pursue new business opportunities through networking, referrals, and other...
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Senior Customer Success Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full timeAbout Our TeamOur team at LinkedIn is dedicated to helping our customers achieve their business goals through effective customer success strategies.We're looking for a Senior Customer Success Manager who can partner closely with our sales partners to ensure that our customers get the most out of their investment in our hiring solutions.The ideal candidate...
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Customer Success Strategist Leader
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full timeJob DescriptionWe're seeking a Customer Success Strategist Leader to join our team at LinkedIn. As a Senior Customer Success Manager, you will partner closely with our sales partners to ensure that our customers get the most out of their investment in our hiring solutions.Responsibilities:Partner with internal teams (sales, insights, etc.) to drive overall...
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Customer Success Architect
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China LOJEL Full timeAbout the JobWe're seeking a Customer Experience Lead to lead the evolution of our Customer Success and Service teams into an experience-first function. This role requires a unique blend of skills and experience, including expertise in CX strategy, customer insights, and service design.The successful candidate will have a proven track record of delivering...
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Customer Success Strategist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Airwallex Full timeAbout This OpportunityWe're seeking a Customer Success Manager to join our SME & Growth Business team, working closely with clients to understand their unique needs and develop tailored solutions to streamline cross-border payments and unlock new revenue streams.Your Key Responsibilities:You will be responsible for analyzing customer data and usage trends to...
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Customer Success Ambassador
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China the Hive Full timeWe are on the hunt for a charismatic and results-driven Customer Success Ambassador to join our team at The Hive. As a key member of our community, you will be responsible for driving business growth, expanding our membership base, and delivering exceptional customer experiences.Key Responsibilities:Grow Our Membership Base: Identify opportunities to expand...
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Hong Kong, Central and Western District, Hong Kong SAR China S&P Global, Inc. Full timeThe role of Customer Success Business Development Manager is to foster strong relationships with clients, driving engagement and satisfaction through on-site support, training, and integration of Commodity Insights services within client workflows.Key responsibilities include:Supporting clients in pre-sale and post-sale activities to increase revenue and...
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Customer Success Associate
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Evonet Full timeEvonet is an online payment platform serving digital native sellers. Backed by CardInfoLink, TIS INTEC Group, BC Card and Sequoia, we enable digital commerce by partnering with card payment networks and digital wallets globally to simplify payments for our customers. You will embark on a career with Evonet at a critical stage of our growth and be part of the...
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Enterprise Business Development Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China OceanBase Full timeJob OverviewOceanBase is seeking a seasoned Enterprise Business Development Manager to join our team in Hong Kong. As a key member of our sales team, you will play a crucial role in driving business growth through strategic planning, customer engagement, and partnership development.Main ResponsibilitiesDevelop and execute territory plans to acquire new...
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Enterprise Sales Leader
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Fano (Fano Labs) Full timeFano Labs OverviewFano Labs is a leading developer of speech recognition, speaker diarization, and natural language processing technologies for multilingual environments. We specialize in empowering enterprises with AI-driven solutions that enhance customer service, compliance, and operational efficiency.Our AI Interaction Analytics Platform, Callinter, has...
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Corporate Mobile Service Lead
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Enterprise Solutions Full timeHKT Enterprise Solutions is looking for a talented individual to take on the role of Corporate Mobile Service Lead. As a key member of our team, you will be responsible for managing our mobile service offerings and promoting fixed-mobile solutions to corporate customers.About the RoleThis is an exciting opportunity for a skilled professional to join our...