Customer Engagement and Retention Strategist
2 days ago
We are seeking an experienced Customer Engagement and Retention Strategist to lead our customer journey mapping efforts and develop lifecycle CRM strategies aimed at maximizing user engagement and loyalty.
The ideal candidate will have a strong background in CRM, with expertise in localization and personalization strategies. Key skills should include data-driven machine learning techniques, segmentation, and touchpoint analysis.
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Hong Kong, Central and Western District, Hong Kong SAR China S&P Global, Inc. Full timeWe are looking for a highly motivated and results-driven individual to fill the role of Asia Pacific Customer Retention Strategist. This position requires a strategic thinker who can analyze customer needs, develop solutions, and drive customer satisfaction and retention.Key responsibilities include:Analyzing customer health metrics and proactively...
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Customer Experience Strategist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeCrypto.com is seeking a talented Customer Experience Strategist to drive the execution of cross-channel communications for our e-commerce platform. This role will play a key part in driving platform retention, engagement, and usage metrics.Key Functions:Drive platform retention, engagement, and usage metrics through channels such as push notifications,...
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Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeCrypto.com is a cutting-edge e-commerce platform that requires a seasoned Customer Experience Strategist to drive the execution of cross-channel communications. This 9-month contract will focus on boosting retention, engagement, and usage metrics through various channels such as push notifications, email, and in-browser messages.Key...
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Customer Success Strategist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China dynaTrace software GmbH Full timeAs a Customer Success Strategist at dynaTrace software GmbH, you will be responsible for building and maintaining strategic relationships with our largest customers. You will be the trusted advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold you in high regard as experts and rely on you to guide them through...
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Account Strategist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Schneider Electric Full timeAbout the RoleWe are seeking a highly motivated and experienced Account Strategist to join our team at Schneider Electric. As an Account Strategist, you will play a critical role in building and maintaining close relationships with key customers and decision-makers.Key ResponsibilitiesDevelop comprehensive account plans to understand customers' business...
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Customer Success Strategist Leader
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full timeJob DescriptionWe're seeking a Customer Success Strategist Leader to join our team at LinkedIn. As a Senior Customer Success Manager, you will partner closely with our sales partners to ensure that our customers get the most out of their investment in our hiring solutions.Responsibilities:Partner with internal teams (sales, insights, etc.) to drive overall...
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Data Center Sales Strategist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China First Point Group Full timeData Center Sales StrategistAt First Point Group, we are seeking a dynamic and results-driven Data Center Sales Strategist to lead the identification, engagement, and sale of data center services to enterprise customers and channel partners. This role requires a strong background in channel and enterprise sales, a deep understanding of the data center...
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Customer Engagement Strategist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeKey ResponsibilitiesThe ideal candidate will have a Bachelor's degree in Marketing, Business Information Systems, Communications, or a related discipline, and minimum 6 years of relevant experience. Required skills include:Creative thinking and ability to identify new opportunities to achieve business goals;Detail-oriented, capable of working independently...
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Customer Engagement Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeAbout UsLululemon Athletica is a pioneer in the performance apparel industry, empowering individuals to pursue their passions. We create innovative, high-quality products and experiences that support people in moving, growing, and being well.Job OverviewThe Educator role is a crucial aspect of our success as an organization. Educators are experts in...
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Business Product Strategist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Agricultural Bank of China Full timeBusiness Product Strategist Job DescriptionThe Agricultural Bank of China Hong Kong Branch is seeking a Business Product Strategist to lead the development and promotion of cash management and corporate banking products.Main Responsibilities:Developing business strategies to drive product growth and customer engagement.Conducting market research to identify...
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Content Strategist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeCompany OverviewClassy Wheeler Limited is a leading global manufacturer of high-quality, innovative collectible dolls and toy accessories. The company is recognized for its comprehensive approach to product creation, from design to distribution.Job Description:As a Content Strategist, you will be responsible for developing and implementing content strategies...
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Customer Experience Liaison
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ITPro2 Limited Full timeCustomer Experience LiaisonAt ITPro2 Limited, we're seeking a skilled Customer Experience Liaison to coordinate between our CXOs and technical teams.This role involves monitoring and analyzing data related to customer behavior and CXO engagement. By spearheading initiatives to improve client satisfaction and retention, you'll play a critical part in driving...
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Retention and Acquisition Operations Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeJob Function:The CRM MarTech Project Manager will be responsible for coordinating and overseeing the execution of CRM strategies from business requirements, through staging, and to final implementation. This includes collaborating with stakeholders to define CRM strategies, analysing customer data and insights, and leading the overall CRM function.You will...
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Digital Marketing Strategist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bybit Full timeJob DescriptionWe are seeking a highly motivated and experienced Digital Marketing Strategist to drive the design, execution, and optimization of marketing campaigns across Bybit. This role will play a key part in shaping and implementing innovative strategies aimed at user acquisition, engagement, and revenue growth.About the RoleOwning the full lifecycle...
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Customer Experience Management Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeCompany OverviewCrypto.com is a pioneering cryptocurrency exchange that aims to provide users with a seamless and secure trading experience. As a CRM MarTech Project Manager, you will be part of a dynamic team that works closely with marketing, product, data, growth, and tech teams to drive meaningful engagements at Crypto.com.The ideal candidate will have...
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Recruitment and Retention Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club is seeking a dynamic and results-driven professional to join our team as an Assistant Membership Manager. This exciting opportunity offers a chance to work in a fast-paced environment and contribute to the growth and development of the club.Key Responsibilities:Develop and implement membership strategies: Work closely with the leadership...
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Portfolio Growth Strategist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Life and Careers Full timeJob SummaryWe are seeking a Portfolio Growth Strategist to join our team at Standard Chartered Life and Careers. As a key member of our client-facing team, you will be responsible for developing and implementing client strategies that drive business growth and maximize revenue.About the RoleDevelop and maintain deep understanding of clients' needs and market...
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Hong Kong, Central and Western District, Hong Kong SAR China S&P Global, Inc. Full timeThe role of Customer Success Business Development Manager is to foster strong relationships with clients, driving engagement and satisfaction through on-site support, training, and integration of Commodity Insights services within client workflows.Key responsibilities include:Supporting clients in pre-sale and post-sale activities to increase revenue and...
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Lead Customer Advocate
24 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China LOJEL Full timeAbout UsLOJEL is an international carry essentials brand founded in Japan in 1989, currently headquartered in Hong Kong with teams in North America, Europe, and the Asia Pacific. We're sold in 15 territories across the globe and are committed to driving positive change through sustainability and innovation.We're looking for a Customer Experience Lead to join...
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Business Development Strategist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeWe are seeking a skilled Business Development Strategist to join our team at BOC Group Life Assurance Company Limited. As a key member of our marketing department, you will be responsible for developing and managing strategic partnerships to drive business growth.Key Responsibilities:Develop and execute partnership strategies to increase brand visibility and...