Customer Engagement and Retention Strategist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full time

We are seeking an experienced Customer Engagement and Retention Strategist to lead our customer journey mapping efforts and develop lifecycle CRM strategies aimed at maximizing user engagement and loyalty.

The ideal candidate will have a strong background in CRM, with expertise in localization and personalization strategies. Key skills should include data-driven machine learning techniques, segmentation, and touchpoint analysis.



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