Customer Experience Liaison

About the RoleWe are seeking an experienced Senior Community Liaison Officer to join our team in Hong Kong and play a key role in building strong relationships with local communities.Key ResponsibilitiesBUILD TRUST WITH LOCAL COMMUNITIES BY PROVIDING EFFECTIVE CUSTOMER SERVICE AND RESPONDING TO PUBLIC ENQUIRIES IN A TIMELY MANNER;PREPARE PRESS RELEASES AND...

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Customer Value...

At Inchcape plc, we are seeking a highly skilled Automotive Technical Liaison to join our team. This role is critical in ensuring that our dealerships receive the latest technical information from Original Equipment Manufacturers (OEMs). As an Automotive Technical Liaison, you will be responsible for communicating with OEMs regarding any technical issues and...

Tourism Liaison OpportunityPvezac Company seeks a qualified bilingual local to accompany a group on a trip to China, visiting Shanghai, Hangzhou, and Beijing. The role involves guiding during city tours and providing basic interpretation services during company visits.ResponsibilitiesProviding familiarity with tourist locations, restaurants, and...

Senior Business Liaison:We are seeking a highly skilled Senior Business Liaison to join our team at BAMBOO Consultants Ltd. As a key member of the organization, you will play a vital role in developing and executing targeted business strategies, conducting market research, and creating compelling presentations and proposals.Key Responsibilities:Business...

Our Vision for Seamless Customer ExperiencesAt LOJEL, we're committed to empowering life's journeys with innovative, sustainable carry essentials that offer transformative experiences. We believe in the importance of connection and community, and our vision is to inspire mindful travel and connections worldwide.We're looking for a Customer Experience Lead to...

About the RoleAs a CUSTOMER EXPERIENCE SPECIALIST, you will play a crucial role in driving customer-centricity across the business. Your primary objective will be to develop and implement strategies that enhance the overall customer experience, leading to increased advocacy and business growth.The ideal candidate will have excellent analytical skills, with...

The BOC Group Life Assurance Company Limited seeks a Customer Experience Manager to oversee the daily operations of its hotline team, ensuring timely and quality services are provided to customers across various distribution channels. This role is responsible for supporting company-wide initiatives aligned with strategic development goals.Key...

About the Position:ABC Pathways School is looking for a Customer Experience Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service, handling student-related matters, and maintaining accurate records.Key Responsibilities:Provide exceptional customer service to students, parents, and staff.Handle...

At West Kowloon Cultural District Authority, we are seeking a skilled Customer Experience Associate to join our team at the Hong Kong International Airport (HKIA). The successful candidate will assist in the set-up of pop-up stores, handle cash and point-of-sale transactions, and deliver exceptional customer service.Key Responsibilities:Set up and maintain...

Job Responsibilities: Handle public enquiries and complaints; Prepare press materials, and monthly newsletters for the works project; Prepare presentation materials and attend public consultation forums; Prepare papers and presentation materials for District Council meetings; Liaise with the general public; Prepare monthly and quarterly reports, project...

Customer Experience Lead Position DescriptionWe are looking for a highly skilled and experienced Customer Experience Lead to join our team at the West Kowloon Cultural District Authority. In this role, you will be responsible for leading the full cycle of application development and implementation projects from requirement collection to deployment, managing...

Job OverviewWe are seeking a skilled Customer Experience Lead to join our team. This role is responsible for handling customer enquiries, complaints, and escalated cases via the MTR hotline. The successful candidate will provide training, offer advice and support to team members, and monitor daily hotline duties.Key ResponsibilitiesProvide exceptional...

Role OverviewThe Retail Brand Ambassador/Sales Executive will play a critical role in delivering exceptional customer experiences and driving sales in our Hong Kong stores. This role requires a high level of passion for fashion, excellent interpersonal skills, and a proven track record of achieving sales targets and delivering exceptional customer...

We are seeking a skilled Client Service Executive to join our team at Bela Offices in Hong Kong SAR. As a Client Service Executive, you will be responsible for managing client relationships and ensuring customer satisfaction.Key ResponsibilitiesDeliver tailored solutions to clientsAddress client feedback and improve service deliveryRequirementsSkills in...

Key ResponsibilitiesDeliver exceptional customer service and sales support in a contact centre environment on products and propositions that cater to various customer segments.Provide high-quality written communication via digital channels to resolve customer inquiries efficiently.Read and interpret customer digital inquiries to identify their needs and...

Job OverviewThis role plays a critical part in driving the success of FWD Insurance's operations management and strategy team. The successful candidate will be responsible for developing market-leading risk-based management frameworks and next-generation solutions to drive innovation and delivery of large-scale transformations.The ideal candidate will have a...

Job Opportunities Guest Relations Liaison Job Details Business Unit: Hospitality ServicesJob ID: HS-001The Job Welcome guests and handle check-in, check-out processes with accuracy.Provide information and assistance at the club floor counter and lounge.Required Skills and Qualifications Diploma in Hotel Studies1 year of hotel operations experience,...

Crypto.com is seeking a talented Customer Experience Strategist to drive the execution of cross-channel communications for our e-commerce platform. This role will play a key part in driving platform retention, engagement, and usage metrics.Key Functions:Drive platform retention, engagement, and usage metrics through channels such as push notifications,...

About the Job:\The Educator role is a key position in our organization, and we're looking for a highly skilled and enthusiastic individual to join our team. As an Educator, you will be responsible for creating world-class customer service experiences in our retail stores. Your expertise will help engage and connect with guests, share product knowledge, and...