Customer Service Associate
2 days ago
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients.
Main Responsibilities- Customer Enquiries: Respond to customer inquiries in a timely and professional manner, ensuring that all issues are resolved efficiently.
- Complaint Handling: Handle customer complaints in a fair and effective manner, working closely with colleagues to resolve issues.
- Service Standards: Achieve and maintain high levels of customer satisfaction, adhering to established service standards and objectives.
- Business Acquisition: Identify opportunities to acquire new business, referring leads to branches and other sales units as required.
- Secondary Education: A minimum of secondary education with relevant experience in customer services, preferably in the banking industry.
- Digital Services: Experience in digital services and/or SME corporate client service is highly desirable.
- Licenses and Qualifications: Possession of relevant regulatory qualifications and competencies, including insurance and/or investment licenses.
- Language Skills: Good command of written and spoken English and Chinese, with fluency in Putonghua highly preferred.
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Customer Service Representative
6 days ago
Hong Kong Island, Hong Kong SAR China Jebsen Group Part timeWe are seeking a highly motivated and customer-focused individual to join our retail store team as a Sales Associate.About UsJebsen Group has been serving the consumer market in Greater China for over 40 years, providing a wide range of premium global brands in various sectors including Consumer Electronics, Health & Beauty, Home Enrichment, and Watch.Job...
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Guest Services Associate
2 days ago
Hong Kong Island, Hong Kong SAR China Black Swan Group Full timeBlack Swan Group is seeking an experienced Guest Services Associate to provide exceptional customer experiences.Job Description:The successful candidate will be responsible for managing Front of House operations, ensuring seamless delivery of services.Coordinating meeting room bookings and events.Providing excellent customer service.Developing strong...
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Customer Experience Associate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeWe invite applications from highly motivated individuals for the role of Customer Experience Associate.Job OverviewDeliver exceptional customer service through proactive engagement and personalized attentionEvaluate and address customer concerns in a timely and efficient mannerBid farewell to customers, soliciting feedback and suggestions for...
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Hospitality Service Associate
2 days ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeThe Hospitality Service Associate role involves providing exceptional guest service at Island Shangri-La, Hong Kong.Responsibilities:Deliver personalized service to meet individual customer needsWork collaboratively with colleagues to ensure efficient restaurant operationsTake orders and deliver food and beverages with accuracyActively seek customer feedback...
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Customer Experience Associate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Evonet Full timeThe Customer Experience Associate is a critical role that ensures a smooth and efficient onboarding experience for new merchants while providing ongoing support to our existing customer portfolio.This position requires a detail-oriented individual with excellent communication and problem-solving abilities. You'll be passionate about delivering outstanding...
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Service Excellence Associate
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Part timeJob SummaryWe are seeking a Service Excellence Associate to join our team at Bank Of China (Hong Kong) Limited. The ideal candidate will possess strong customer service skills, sales orientation, and the ability to work in a fast-paced environment.About the RoleProvide exceptional customer services through counter transactions, ensuring a high level of...
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Customer Service Specialist
11 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeAbout UsGL Technologies (Hong Kong) Limited is a cutting-edge technology company dedicated to developing innovative smart devices for daily life using leading-edge wireless technologies.Job Description:Company Overview: We focus on Wi-Fi technologies and are developing smart Wi-Fi routers, modules for Internet of Things (IoT), and smart cameras.Job Function:...
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Customer Experience Associate
7 days ago
Hong Kong Island, Hong Kong SAR China COS Part timeWelcome to COSWe are a luxury fashion brand that values sustainability and quality in our design and production processes. Our mission is to create a wardrobe of timeless pieces that transcend trends.Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our sales team as a Sales Advisor. As a Sales Advisor, you will have...
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Customer Success Associate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Evonet Full timeEvonet is an online payment platform serving digital native sellers. Backed by CardInfoLink, TIS INTEC Group, BC Card and Sequoia, we enable digital commerce by partnering with card payment networks and digital wallets globally to simplify payments for our customers. You will embark on a career with Evonet at a critical stage of our growth and be part of the...
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Customer Service Representative
2 days ago
Hong Kong Island, Hong Kong SAR China Dah Sing Bank Full timeAs a customer service representative at Dah Sing Bank, you will play a crucial role in delivering exceptional service to our local SME customers and cross-border SME customers.Main ResponsibilitiesAchieve high levels of customer satisfaction through efficient and effective handling of enquiries, feedbacks, and instructions.Deliver professional customer...
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Senior customer service representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Links International Full timeSenior Customer Service Representative (Regional Corporate Clients/PMO)1 day ago Be among the first 25 applicants Direct message the job poster from Links International Summary: Our client is an international enterprise headquartered in HK, with strong partnership with world's top-tier luxury brands and supplying the airlines and travel industries. In this...
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Customer Service Representative
5 days ago
Hong Kong Island, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeJob DescriptionThe ideal candidate will possess excellent communication and interpersonal skills, enabling them to establish a professional image as a software guidance provider.We are seeking a highly motivated individual to join our team as a Custumer Services Officer. The successful candidate will be responsible for handling customer enquiries in a...
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Customer Service Representative
2 days ago
Hong Kong Island, Hong Kong SAR China Four Seasons Hotel Hong Kong Full timeThe Customer Service Representative role at Four Seasons Hotel Hong Kong is an exciting opportunity to provide exceptional service to our guests. If you have a passion for delivering outstanding customer experiences, this could be the perfect fit for you.About the Role:Respond to guest inquiries and resolve issues in a timely and professional...
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Customer Service Representative
2 days ago
Hong Kong Island, Hong Kong SAR China Bank of China Full time客戶服務主任 (Customer Service Officer)Job No.: 495092 Employment Type: Full time Departments: Personal Banking and Wealth Management DepartmentJob Functions: Business Development, Customer Services, Relationship Management
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Customer Service Representative
2 days ago
Hong Kong Island, Hong Kong SAR China Bird & Bird Full timeBird & Bird's commitment to excellence is reflected in our exceptional legal services, our dedication to innovation, and our passion for making a difference. As a Customer Service Representative at Bird & Bird, you'll be part of a dynamic team that's driven by a desire to deliver outstanding results for our clients.We offer a comprehensive range of benefits,...
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Associate Customer Support Manager
2 days ago
Hong Kong Island, Hong Kong SAR China Dah Sing Bank Full timeWe are looking for an experienced customer service professional to join our team as a Customer Service Representative. In this role, you will be responsible for handling customer enquiries, feedbacks, and instructions through multi-channels (including but not limited to hotline, email, social media).Main ResponsibilitiesAchieve high levels of customer...
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Customer Service Representative
2 days ago
Hong Kong Island, Hong Kong SAR China Sands China Full timeJob OverviewThe Sands Lounge is seeking a highly skilled and experienced Customer Service Executive to join its team. This role will be responsible for providing exceptional customer service, maintaining the smooth operation of the lounge, and supporting the sales team.Key ResponsibilitiesAct as the primary point of contact for Sales team and VIP patrons at...
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Customer Service Agent
5 days ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working collaboratively as part of a dedicated team? We invite applications for a Customer Service Agent position at Island Shangri-La, Hong Kong.Job Summary:Manage incoming and outgoing calls, responding promptly and professionally to...
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Associate / senior associate – client services
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Interactive Brokers Group, Inc. Full timeAssociate / Senior Associate – Client Services Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client...
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Customer Service Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeAbout Hang Seng Bank LimitedAt Hang Seng Bank, we are committed to service excellence and strive to continually enhance our performance for customers. Our people are our most important asset and play a vital role in achieving this goal.Our Retail Distribution TeamWe focus on personal wealth management and financial services, offering one-stop wealth...