Service Excellence Associate

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Part time
Job Summary

We are seeking a Service Excellence Associate to join our team at Bank Of China (Hong Kong) Limited. The ideal candidate will possess strong customer service skills, sales orientation, and the ability to work in a fast-paced environment.

About the Role
  • Provide exceptional customer services through counter transactions, ensuring a high level of satisfaction for clients.
  • Cross-sell retail banking products to existing and new customers, leveraging their financial needs and goals.
  • Support back-end branch operations, contributing to the overall efficiency and productivity of the team.
Requirements
  • Secondary School graduate or above, with relevant teller experience being an advantage.
  • Demonstrate strong sales and service orientation, possessing an outgoing personality and excellent communication skills.
  • Proficient in English and Cantonese, with fluency in Putonghua.
  • Will to perform shift duties and work no more than 17 hours per week.


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