Customer Service Agent

At International Executive Service Corps, we are seeking a seasoned professional to lead our customer service team. As a Senior Customer Services Manager, you will be responsible for driving team performance and ensuring the delivery of exceptional customer experiences.Main Responsibilities:Develop and implement effective training programs to enhance team...

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

We are seeking a highly motivated and experienced professional to join our customer support team as a Senior Customer Services Manager. At International Executive Service Corps, we value teamwork, innovation, and customer-centricity.Responsibilities:To design, deliver, and evaluate training programs to enhance team performance.To collaborate with...

Customer Service and Operations RoleKey ResponsibilitiesThis exciting opportunity is for a motivated and organized individual to join our team as a Senior Cargo Customer Service Agent in Hong Kong. The successful candidate will be responsible for delivering exceptional customer experiences, managing cargo operations, and driving sales growth.Main...

Responsibilities:Provide prompt and courteous hotline services to customers and agents with positive problem-solving capabilities.Requirements:Diploma graduate, with 2 years’ customer services experience, preferably in the insurance industry and holding an insurance agent license.Pleasant and possessing sound presentation, interpersonal, and communication...

Responsibilities:Provide prompt and courteous hotline services to customers and agents with positive problem-solving capabilities.Requirements:Diploma graduate, with 2 years’ customer services experience, preferably in the insurance industry and holding an insurance agent license.Pleasant and possessing sound presentation, interpersonal, and communication...

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

Hong Kong Airlines Ltd is a leading airline company that offers professional training and development opportunities for its employees.About the Job DescriptionIn this role, you will be responsible for:Managing the operational performance of the Ground Handling Agent (GHA) including safety, security and customer service.Managing the daily duties related to...

Key Responsibilities:The successful candidate will be responsible for handling restaurant reservations and ensuring timely and accurate entry and updates of reservations.They will also handle in-room dining orders from hotel guests and respond to incoming and outgoing calls in a friendly and efficient manner.In addition, they will record and process wake-up...

Delivering Effortless ExperiencesWe are seeking a Guest Service Agent who will deliver exceptional customer service, creating unforgettable experiences for our guests. As a key member of our Front Office team, you will be responsible for ensuring seamless guest interactions from arrival to departure.Greet guests warmly and check them in/out...

About the RoleContribute to customer service excellence by handling enquiries, requests, and complaints in accordance with quality objectives and company principles.Serve customers and agents in areas of enquiries, requests, complaints, and MCV verifications.Execute operation procedures in compliance with documented procedures, service benchmarks, regulatory...

We require an experienced leader to take charge of our customer service operations. As a Senior Customer Services Manager at International Executive Service Corps, you will be responsible for developing and executing strategies to drive business success.Main Objectives:To provide world-class customer experiences through effective training and coaching.To...

We are looking for an accomplished executive to spearhead our customer support efforts. As a Senior Customer Services Manager at International Executive Service Corps, you will oversee a team of professionals dedicated to delivering top-notch customer experiences.Key Responsibilities:Promote a culture of excellence and continuous improvement within the...

Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to...

Key ResponsibilitiesDrive the development and implementation of the advisor suite to enhance agent sales and customer engagement.Oversee multiple workstreams and coordinate with the PMO team to ensure successful project execution and alignment with business goals.Serve as the main point of contact for stakeholders, fostering strong relationships to secure...

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients.Main ResponsibilitiesCustomer Enquiries: Respond to customer inquiries in a timely and professional manner, ensuring that all...

As a customer service representative at Dah Sing Bank, you will play a crucial role in delivering exceptional service to our local SME customers and cross-border SME customers.Main ResponsibilitiesAchieve high levels of customer satisfaction through efficient and effective handling of enquiries, feedbacks, and instructions.Deliver professional customer...

Job DescriptionThe ideal candidate will possess excellent communication and interpersonal skills, enabling them to establish a professional image as a software guidance provider.We are seeking a highly motivated individual to join our team as a Custumer Services Officer. The successful candidate will be responsible for handling customer enquiries in a...

The Customer Service Representative role at Four Seasons Hotel Hong Kong is an exciting opportunity to provide exceptional service to our guests. If you have a passion for delivering outstanding customer experiences, this could be the perfect fit for you.About the Role:Respond to guest inquiries and resolve issues in a timely and professional...