Guest service agent

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

Key Responsibilities:The successful candidate will be responsible for handling restaurant reservations and ensuring timely and accurate entry and updates of reservations.They will also handle in-room dining orders from hotel guests and respond to incoming and outgoing calls in a friendly and efficient manner.In addition, they will record and process wake-up...

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working collaboratively as part of a dedicated team? We invite applications for a Customer Service Agent position at Island Shangri-La, Hong Kong.Job Summary:Manage incoming and outgoing calls, responding promptly and professionally to...

Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to...

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

About the JobWe are seeking a highly organized and communicative individual to join our Event Operations team as a Front-of-House Support Staff. As a key point of contact for guests, you will be responsible for ensuring a positive experience at our Indoor Sports Centre and Youth Sports Ground.In this role, you will work closely with the Assistant Manager to...

We are seeking a highly motivated and enthusiastic individual to join our team as a Hotel Guest Services Officer at Island Shangri-La, Hong Kong.About the Position:Deliver exceptional guest service, responding promptly to queries and resolving issues efficiently.Process guest transactions, handling cash, credit card payments, and room charges with accuracy...

As a Guest Relations Officer at the Miramar Group, you will be responsible for delivering exceptional guest experiences.This role entails building relationships with guests, resolving any issues that may arise, and promoting a positive image of the company.Developing strong connections with guests through personalized interactions.Effectively addressing...

Job OverviewThe Miramar Group seeks a skilled Guest Relations Officer to provide exceptional guest service and ensure seamless hospitality experiences.

**Job Overview**We are seeking an exceptional individual to join our team as a Guest Service Manager, responsible for overseeing the daily operation and performance of the butler team at Rosewood Hotel Group.

Key ResponsibilitiesGuest Experience: Interact with guests to ensure a seamless and enjoyable experience, providing customized solutions and support.Product Education: Articulate the value and benefit of our products, ensuring guests have a clear understanding of their features and benefits.Store Operations: Perform tasks such as product presentation,...

Rosewood Hong Kong celebrates a culture of intimacy and refinement, empowering our associates to create lasting memories for our guests.Located on the majestic harbour, our hotel is seeking passionate and engaged associates to join our team.Essential DutiesRespond promptly to guest inquiries, offering recommendations and information about hotel services and...

ResponsibilitiesGreet guests with warm welcomes, handle check-in and check-out procedures with accuracy and efficiencyProvide detailed information to guests upon inquiryOffer assistance at the club floor counter and loungeRequirementsDiploma in Hotel Studies or equivalent experienceA minimum of one year in hotel operations, preferably in Front Office or...

Black Swan Group is seeking an experienced Guest Services Associate to provide exceptional customer experiences.Job Description:The successful candidate will be responsible for managing Front of House operations, ensuring seamless delivery of services.Coordinating meeting room bookings and events.Providing excellent customer service.Developing strong...

Key ResponsibilitiesGuest Experience: Provide customized solutions for guests, offer technical product education, and facilitate seamless transactions.Working with Others: Contribute to a respectful team environment, establish supportive relationships with colleagues, and collaborate to ensure optimal guest experiences.Operations: Perform product...

Renowned for its distinctive Asian hospitality, the Shangri-La Group operates five luxury hotels in Hong Kong, where the company is also headquartered. As an employer with industry-leading colleague engagement, our people are our priority.The success of our company is only made possible through the efforts and abilities of over 42,000 colleagues worldwide....

Company Overview:\Lululemon Athletica is a global leader in the athletic apparel industry, dedicated to creating high-quality, technical athletic apparel for men and women. Our mission is to create products that inspire people to achieve their full potential, both on and off the mat.\Job Description:\This Educator role is a critical component of our store...

Human Resources Manager at The Ritz-Carlton, Hong KongOur Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to...

Human Resources Manager at The Ritz-Carlton, Hong KongOur Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to...

Job DescriptionThe Guest Experience Manager is responsible for ensuring that all guests have a personalized and memorable stay at Rosewood Hotel Group. This involves being proactive in anticipating guest needs and preferences.Compile daily reports on upcoming arrivals and in-house Special Attention Guests to ensure seamless service delivery.Collaborate with...