Guest Services Professional

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full time

As a Guest Relations Officer at the Miramar Group, you will be responsible for delivering exceptional guest experiences.

This role entails building relationships with guests, resolving any issues that may arise, and promoting a positive image of the company.

  • Developing strong connections with guests through personalized interactions.
  • Effectively addressing guest concerns and providing solutions.
  • Maintaining a high level of customer satisfaction by being attentive and responsive.

A degree in Hotel Management or a related field is preferred, along with relevant experience in hospitality.

You must possess excellent language skills, both written and verbal, as well as a warm and welcoming demeanor.

Your ability to multitask and handle multiple responsibilities will be essential in this dynamic environment.



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