Spa Service Representative

24 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full time

About The Peninsula Hong Kong

The Peninsula Hotels is a legendary hotel group known for its grandeur and nostalgia. With a rich history dating back to 1928, our hotels blend tradition with modern technology and convenience.

As a member of our team, you will experience a harmonious professional environment where attractive remuneration, recognition, and generous benefits form part of a caring culture.

We are seeking a highly motivated Spa Service Representative to join our team at The Peninsula Hong Kong. This exciting role offers the opportunity to work in a luxurious setting, providing exceptional guest experiences and promoting spa services and products.

Responsibilities:

  • Welcome and advise guests on spa and fitness centre bookings
  • Promote and sell spa services and products to maximize sales potential
  • Handle scheduling of guest reservations with accuracy
  • Ensure guests' spa and fitness journey is smooth from check-in to check-out
  • Conduct daily opening and closing procedures

Requirements:

  • Related experience in luxury hotels or spa front of house or reception
  • Knowledge in spa computerised booking systems is an advantage
  • Excellent interpersonal and communication skills
  • Fluent in spoken and written English, good command of Cantonese or Mandarin is an advantage
  • Demonstrates passion for guest care

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