Customer Service Representative for Luxury Hotel Chain

Job OverviewThe Luxury Service Representative will be responsible for delivering exceptional service to all guests, ensuring that their stay with us meets their highest expectations.Main Duties and ResponsibilitiesTake care of the Concierge Desk and provide personalized service to all guestsAssist guests/visitors in and out of vehicles, including assisting...

Our team at Sheraton Hong Kong Hotel & Towers is looking for a highly skilled Luxury Hotel Brand Awareness Expert to lead our marketing communications efforts. If you have a passion for creating compelling stories that drive brand loyalty and customer engagement, we want to hear from you!As a key member of our marketing team, you will be responsible for...

About the RoleWe are seeking an experienced Demi Chef de Partie to join our culinary team at Rosewood Hotel Group. This role involves daily operations, production, preparation, and presentation in alignment with hotel initiatives and brand service standards. You will ensure kitchen areas comply with HACCP and Safety & Environmental regulations....

Senior Customer Service Representative (Regional Corporate Clients/PMO)1 day ago Be among the first 25 applicants Direct message the job poster from Links International Summary: Our client is an international enterprise headquartered in HK, with strong partnership with world's top-tier luxury brands and supplying the airlines and travel industries. In this...

Senior Customer Service Representative (Regional Corporate Clients/PMO)1 day ago Be among the first 25 applicantsDirect message the job poster from Links InternationalSummary:Our client is an international enterprise headquartered in HK, with strong partnership with world's top-tier luxury brands and supplying the airlines and travel industries.In this...

Rosewood Hong Kong celebrates a culture of intimacy and refinement, empowering our associates to create lasting memories for our guests.Located on the majestic harbour, our hotel is seeking passionate and engaged associates to join our team.Essential DutiesRespond promptly to guest inquiries, offering recommendations and information about hotel services and...

About The Peninsula Hong KongThe Peninsula Hotels is a legendary hotel group known for its grandeur and nostalgia. With a rich history dating back to 1928, our hotels blend tradition with modern technology and convenience.As a member of our team, you will experience a harmonious professional environment where attractive remuneration, recognition, and...

About the RoleWe are seeking a highly skilled and experienced Hotel Ambassador to join our team at Rosewood Hotel Group. In this role, you will be responsible for providing exceptional service to all guests, ensuring that their stay with us is nothing short of unforgettable.Key ResponsibilitiesAssist guests with all inquiries in connection with hotel...

Key ResponsibilitiesSales Representative for Mandarin Oriental, Hong Kong and The Landmark Mandarin Oriental, Hong KongDevelop and manage relationships with short-haul and long-haul leisure wholesale, luxury agencies, DMCs, airlines, and room-only groups from all marketsMonitor and analyze monthly account production and attend regular review meetings

Key ResponsibilitiesDevelop and execute marketing strategies to drive preference among luxury travelers.Collaborate with cross-functional teams to promote the hotel's services and amenities.Provide crisis communications assistance to properties as needed.

Rosewood Hong Kong embodies a culture of limitless possibilities, where our associates are inspired to create indelible memories for themselves, their colleagues, and our guests.Our vertical estate on the majestic harbour seeks intuitive and engaging associates to embark on a Rosewood Journey with us.Key ResponsibilitiesAssist guests with inquiries about...

Career Opportunities at Cathay Pacific Airways LimitedWe are a leading international airline that values its employees and offers a range of career opportunities across various departments. Our teams work together to deliver exceptional service to our customers and ensure their safety and satisfaction. Job Title: Lounge AmbassadorThis role is responsible for...

Job DescriptionWe are seeking an experienced and skilled Customer Service Representative to join our team at Bank Of China (Hong Kong) Limited. In this role, you will be responsible for handling customer inquiries and requests related to banking products and services.Provide exceptional customer service through inbound and outbound calls, emails, and other...

Primary DutiesProcure and manage spare parts inventory to ensure prompt hotel facility repairs.Execute various tasks and projects as assigned by superiors, showcasing ability to work under pressure and meet deadlines.Ensure the engineering workshop remains organized and safe, upholding industry standards and company expectations.Address hotel repair and...

POLA ORBIS Travel Retail Limited, a leading travel retail company based in Hong Kong, is seeking a skilled Customer Service Representative to join their team. As a key member of the customer service department, this individual will be responsible for processing orders, coordinating with customers and brand partners, managing shipment schedules, and...

We are seeking a seasoned Marketing Communications Manager to oversee the marketing communications strategy for our luxury hotels in Hong Kong. The ideal candidate will have a strong background in marketing and excellent communication skills.The successful candidate will be responsible for developing and implementing a comprehensive marketing communications...

Luxury Sales Executive - Customer Success RoleNexLen International Limited is looking for a talented Luxury Sales Executive - Customer Success Role to join our team. The successful candidate will be responsible for managing customer relationships, driving revenue growth, and improving customer satisfaction.Key Responsibilities:Manage customer relationships...

About Aspire LifestylesWe are a premium concierge and affluent service provider, assisting companies to drive loyalty and create value in their customer portfolios.Our Delivery ModelWe provide innovative solutions and recommendations to different types of requests, consulting and advising customers to assess travel needs and provide accurate and timely...

About the RoleAs a Customer Services Officer with Asia Airfreight Terminal Co. Ltd., you will be responsible for performing export flight shipment manifesting matters in accordance with airlines' requirements.Key Responsibilities:Ensure all flight data are created accurately.Conduct Dangerous Goods checking, acceptance and rejection (Training will be...

Requirements and QualificationsDegree holder in Business Management, Hospitality Management, or relevant disciplineMinimum 3-5 years of experience in sales, preferably in the luxury hotel industryExcellent written and spoken English, Cantonese, and Putonghua languages