Luxury Service Representative
2 days ago
Job Overview
The Luxury Service Representative will be responsible for delivering exceptional service to all guests, ensuring that their stay with us meets their highest expectations.
Main Duties and Responsibilities
- Take care of the Concierge Desk and provide personalized service to all guests
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
- Assist guests with all inquiries in connection with hotel services and facilities, tours, transportation, and restaurant recommendations
Essential Skills and Qualifications
- High standards of professional manner with exceptional communication, presentation, interpersonal, and problem-solving skills
- Proficiency in English, Putonghua, and Cantonese
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