Luxury Hospitality Host
19 hours ago
Join our esteemed team at ROUCOU in Hong Kong SAR as a highly skilled Server/Waitress. As a representative of Royal Caviar Club, you will embody our values of excellence, elegance, and refinement in every interaction with our discerning guests.
Our luxury brand prides itself on offering an unparalleled fine-dining experience, with a focus on premium caviar, champagnes, and bespoke accessories. We seek candidates who share our passion for delivering exceptional service and exceeding expectations.
Responsibilities and Expectations
- Deliver outstanding customer service, responding to guest inquiries and resolving any issues promptly
- Take ownership of table assignments, ensuring seamless service and managing multiple tables efficiently
- Maintain a thorough knowledge of menu offerings, wine list, and daily specials
- Foster positive relationships with colleagues and external partners, promoting a culture of teamwork and collaboration
Requirements and Qualifications
- Proven track record of success in a similar role, preferably in luxury or fine dining settings
- Exceptional communication and interpersonal skills, with the ability to build rapport with diverse clientele
- Highly organized and detail-oriented, with a strong focus on customer satisfaction
- Knowledge of fine dining etiquette and serving practices
- Fluency in English required; Cantonese is an asset
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