Guest Service Representative
20 hours ago
Rosewood Hong Kong celebrates a culture of intimacy and refinement, empowering our associates to create lasting memories for our guests.
Located on the majestic harbour, our hotel is seeking passionate and engaged associates to join our team.
Essential Duties
- Respond promptly to guest inquiries, offering recommendations and information about hotel services and amenities.
- Collaborate with the team to ensure efficient distribution of Bell-related tasks.
- Handle parcels, letters, and messages with care and attention to detail.
Desirable Qualifications
- A higher diploma in Hospitality or Tourism management is beneficial.
- Minimum 2-4 years' experience in a similar role within a luxury hotel setting.
- Fluency in English, Putonghua, and Cantonese is essential.
- Exemplify exceptional communication and interpersonal skills.
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