Luxury Hotel Guest Service Team Lead

Mandarin Oriental, Hong Kong is a renowned luxury hotel group seeking a dedicated Guest Services Officer to join our Rooms Division team. As a highly organized and detail-focused individual, you will be responsible for providing exceptional service to our guests in a fast-paced environment.The ideal candidate will have a strong background in customer service...

Job Overview:The Shangri-La Group is a renowned luxury hotel group operating five properties in Hong Kong. We pride ourselves on providing distinctive Asian hospitality and excellent service to our guests.We are looking for a Luxury Service Specialist to join our team at Kerry Hotel Hong Kong. In this role, you will be responsible for creating an impressive...

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. About the job Based at the Mandarin...

Renowned for its distinctive Asian hospitality, the Shangri-La Group operates five luxury hotels in Hong Kong, where the company is also headquartered. As an employer with industry-leading colleague engagement, our people are our priority.The success of our company is only made possible through the efforts and abilities of over 42,000 colleagues worldwide....

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Guest Relations Officer - Rooms at Front Office Department: Job Responsibilities: Maintain a high quality of services offered to guests through maximum recognition and attention from arrival through departure. Coordinate with F&B team to provide club lounge...

Mandarin Oriental, Hong Kong seeks a Guest Relations Officer to join our team. This is an exciting opportunity for a skilled professional to provide exceptional service to our discerning guests.The successful candidate will be responsible for delivering quality service in a friendly and courteous manner, always being attentive to the needs of our guests.As a...

About the Role: As a Luxury Hotel Operations Manager, you will be responsible for the overall management of our Engineering department, including the development and implementation of operational strategies to improve efficiency and productivity.Key Responsibilities include supervising staff, managing budgets, and ensuring compliance with local regulations...

We are now inviting energetic, motivated, and enthusiastic candidates to join our growing team of artisans. As an artisan of K11 ARTUS, you are valued and respected and are empowered to create memorable experiences for our guests and residents. Position: Guest Service Officer Responsibilities To ensure the safety and security of the guests and employees....

JW Marriott Hotel Hong Kong seeks a Guest Loyalty Specialist to join its team. In this role, you will be responsible for delivering exceptional service to Marriott Bonvoy members and ensuring their loyalty to the hotel brand. Key responsibilities include managing guest interactions, resolving issues, and creating personalized experiences to enhance member...

Company Overview:Shangri-La Group operates five luxury hotels in Hong Kong, including Island Shangri-La, Kowloon Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club.The group is renowned for its distinctive Asian hospitality and offers guests an array of options across different brands to suit every guest's needs.As...

**About Shangri-La Group**We are a luxury hotel group renowned for our distinctive Asian hospitality. With five properties in Hong Kong, we offer guests an array of options to suit every need.Ours is a people-centric approach, with over 42,000 colleagues worldwide dedicated to delivering exceptional guest experiences. We invest heavily in learning and...

About the RoleThis is an exciting opportunity to join our dynamic front office team as a Guest Service Team Lead at Conrad Hong Kong. As a senior member of the team, you will be responsible for delivering exceptional guest service, managing the front desk team, and contributing to the overall success of the hotel.Key AccountabilitiesFront Office Operations:...

Job SummaryWe are seeking a highly skilled and experienced Guest Service Team Lead to join our team at Conrad Hong Kong. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is nothing short of memorable.Key ResponsibilitiesFront Desk Operations: Manage the front desk...

As a Hotel Management Executive at Wharf Hotels, you will be responsible for leading our hotel operations team to deliver exceptional guest experiences while driving business growth and profitability.About the CompanyWharf Hotels is a renowned hospitality group with a portfolio of luxury hotels across the Asia Pacific region. We pride ourselves on delivering...

Job OverviewWe are seeking a skilled Hotel Service Staff to join our team at Make My Dream Immigration. As a key member of our hotel operations, you will be responsible for ensuring the highest level of service and satisfaction for our guests.About the RoleThe successful candidate will have a minimum of 3 years' experience in a similar role and hold a...

Job Description:K11 ARTUS is a dynamic and growing company seeking a highly motivated Guest Service Officer. As an Associate, you will be responsible for ensuring the safety and security of our guests and employees, maintaining peace and order within the luxury residential area, and promoting a safe and healthy environment.Key Responsibilities:To ensure the...

About Mandarin Oriental Hotel Group LimitedWe are the award-winning owner and operator of some of the world's most luxurious hotels, resorts, and residences.Our iconic property in Hong Kong offers magnificent views of Victoria Harbour and a collection of nine outstanding restaurants and bars, including two Michelin-starred venues.The Guest Relations Officer...

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

Job Duties:The Guest Service Officer will be responsible for ensuring the safety and security of our guests and employees, maintaining peace and order within the luxury residential area, and promoting a safe and healthy environment.Key Responsibilities:To ensure the safety and security of the guests and employees.To maintain peace and order within the Luxury...

Job Summary: We are looking for a highly experienced Hotel Facilities Director to manage all aspects of our Engineering department, including HVAC, electrical, plumbing, and life safety systems.The successful candidate will be responsible for maintaining high standards of quality and safety, while providing exceptional service to our guests.Maintenance and...