Guest Experience Manager

Elite Guest Experience Manager Job SummaryWe are looking for an Elite Guest Experience Manager to join our team at Rosewood Hotel Group. The successful candidate will be responsible for delivering exceptional service to all guests, ensuring that their stay with us is nothing short of unforgettable.Key Performance IndicatorsDeliver exceptional service to all...

Responsibilities: Assist Front Office in daily administration works including preparation of reports, maintaining attendance records, assisting in leave applications, taking meeting minutes, data input, and filing. Answer and reply to all correspondence and guest surveys as directed by the Front Office Manager in a prompt and correct manner. Prepare all...

About the job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...

About the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...

We are looking for a charismatic Concierge Team Lead to join our team at The Peninsula Hong Kong.Key Responsibilities:Build and maintain strong relationships with guests, understanding their needs and preferences.Develop and execute strategies to drive guest satisfaction and loyalty.Lead a high-performing Concierge team, fostering a culture of excellence,...

As a leading hospitality group, Shangri-La strives to deliver unparalleled guest experiences through its unique blend of Asian culture and modern luxury. Our presence in Hong Kong spans five premium hotels, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club.We pride ourselves on...

As a Guest Relations Officer at the Miramar Group, you will be responsible for delivering exceptional guest experiences.This role entails building relationships with guests, resolving any issues that may arise, and promoting a positive image of the company.Developing strong connections with guests through personalized interactions.Effectively addressing...

At Hyatt Centric Victoria Harbour Hong Kong, we are seeking a dedicated Guest Services Officer to join our team.The ideal candidate will be responsible for ensuring the efficient operation of the restaurant and providing exceptional service to our guests. Key responsibilities include greeting guests at the front of the restaurant and managing the overall...

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

Job Opportunities Guest Relations Liaison Job Details Business Unit: Hospitality ServicesJob ID: HS-001The Job Welcome guests and handle check-in, check-out processes with accuracy.Provide information and assistance at the club floor counter and lounge.Required Skills and Qualifications Diploma in Hotel Studies1 year of hotel operations experience,...

ResponsibilitiesGreet guests with warm welcomes, handle check-in and check-out procedures with accuracy and efficiencyProvide detailed information to guests upon inquiryOffer assistance at the club floor counter and loungeRequirementsDiploma in Hotel Studies or equivalent experienceA minimum of one year in hotel operations, preferably in Front Office or...

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Guest Relations Officer - Rooms at Front Office Department: Job Responsibilities: Maintain a high quality of services offered to guests through maximum recognition and attention from arrival through departure. Coordinate with F&B team to provide club lounge...

Rosewood Hong Kong celebrates a culture of intimacy and refinement, empowering our associates to create lasting memories for our guests.Located on the majestic harbour, our hotel is seeking passionate and engaged associates to join our team.Essential DutiesRespond promptly to guest inquiries, offering recommendations and information about hotel services and...

Job OverviewThe Miramar Group seeks a skilled Guest Relations Officer to provide exceptional guest service and ensure seamless hospitality experiences.

Job Responsibilities:Greet guests at the front of the restaurantEnsure the efficient restaurant operationMinimum Requirements:1 year relevant experience in hotels / clubsShift duty is requiredImmediately available is highly preferredFresh Graduate with guest relations experience is welcomeBenefits:Dental & Medical BenefitAttractive Salary Package5-day...

Job DescriptionThe Educator role is a foundational position within our organization, essential for delivering world-class customer service in our retail stores. Educators are experts in creating memorable experiences for our guests, sharing product knowledge, and representing our community and culture.Key ResponsibilitiesEngage with guests to ensure a...

About UsLululemon Athletica is an innovative performance apparel company that empowers people to live their best lives through yoga, running, training, and other athletic pursuits. Our commitment to innovation, inclusivity, and sustainability drives us to create transformational products and experiences that support our guests in achieving their goals.The...

About the Job:\The Educator role is a key position in our organization, and we're looking for a highly skilled and enthusiastic individual to join our team. As an Educator, you will be responsible for creating world-class customer service experiences in our retail stores. Your expertise will help engage and connect with guests, share product knowledge, and...

Company Overview:\Lululemon Athletica is a global leader in the athletic apparel industry, dedicated to creating high-quality, technical athletic apparel for men and women. Our mission is to create products that inspire people to achieve their full potential, both on and off the mat.\Job Description:\This Educator role is a critical component of our store...

Skill RequirementsStrong technical knowledge of IT technology platforms, Microsoft Office suite, project management tools, and cloud/On-Prem system architectureFamiliarity with hospitality software solutions and integrationExperience in technical document writing and communication