Retail Experience Specialist
21 hours ago
About Us
Lululemon Athletica is an innovative performance apparel company that empowers people to live their best lives through yoga, running, training, and other athletic pursuits. Our commitment to innovation, inclusivity, and sustainability drives us to create transformational products and experiences that support our guests in achieving their goals.
The Role of the Educator
The Educator role is the foundation of our success as an organization. Educators are experts in creating a memorable customer experience in our retail stores. They are responsible for engaging with our guests, sharing expert product knowledge, and representing our brand with authenticity and passion.
Key Responsibilities
- Customer Interaction
- Deliver exceptional customer service, ensuring a positive and personalized experience for every guest.
- Assess guest needs to provide tailored solutions for purchases and returns.
- Share comprehensive product information, highlighting the benefits and value of our products.
- Manage transactions efficiently, ensuring accuracy and timeliness.
- Maintain a dynamic presence on the sales floor, engaging with guests and responding to their needs.
- Address guest concerns and feedback, collaborating with store leadership to resolve issues.
- Promote local community programs and participate in community initiatives.
- Team Collaboration
- Foster a positive and inclusive team environment, embracing diversity and individuality.
- Build strong relationships with colleagues, promoting open communication and mutual respect.
- Work collaboratively with team members to achieve common goals and objectives.
- Operational Tasks
- Execute product presentation tasks according to company standards.
- Utilize in-store technology to support operational efficiency and enhance the guest experience.
- Perform cleaning tasks as needed to maintain store appearance and hygiene.
- Acknowledge and adhere to safety policies, ensuring a safe work environment.
- Adhere to applicable policies, procedures, and laws in daily work activities.
Desirable Qualities
- Inclusion & Diversity: Cultivates an inclusive atmosphere that values diversity.
- Integrity/Honesty: Exhibits honesty, fairness, and ethics in personal and professional conduct.
- Guest Experience: Delights in interacting with customers and finding ways to exceed their expectations.
- Personal Responsibility: Takes ownership of actions, demonstrating dependability and accountability.
- Self-Awareness: Recognizes the impact of words and actions on others.
- Collaboration and Teamwork: Effectively works with others to achieve shared goals and objectives.
- Enthusiasm: Shows genuine enthusiasm for work, seeking opportunities to innovate and improve.
-
Retail Experience Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeUnlock Your Potential as a Retail Experience SpecialistLululemon Athletica is seeking a highly motivated and customer-focused individual to join our team as a Part Time Educator. As a key member of our retail team, you'll have the opportunity to develop your skills and knowledge in a dynamic and fast-paced environment.About the RoleThe Part Time Educator...
-
Retail Guest Experience Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeJob DescriptionWe are seeking a skilled Retail Guest Experience Specialist to join our team. As the primary point of contact for our customers, you will be responsible for providing exceptional service, promoting our brand, and ensuring a seamless shopping experience. Your passion for delivering outstanding guest experiences will contribute to building...
-
Cyber Security Governance Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Retail Technology Asia Full timeJob OverviewRetail Technology Asia, a leading cloud-based digital retail service company in Hong Kong, is seeking a skilled Cyber Security Governance Specialist to join its Cyber Security team.
-
Retail Experience Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeJob SummaryThe Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service in our retail stores, engaging with guests, sharing top-quality product education, and speaking authentically about our community and culture.
-
Retail Experience Trainer
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Hermès Full timeJob OverviewHermès seeks a highly experienced Retail Training Specialist to join our team in Asia Pacific. As a key member of our retail training team, you will be responsible for delivering high-quality training to enhance the retail experience.Main Responsibilities:Developing and delivering comprehensive training programs for product, brand culture,...
-
Retail Benefits Specialist
21 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Full timeJob Summary:This is an exciting opportunity for a Retail Benefits Specialist to join our People & Culture team in APAC. The successful candidate will be responsible for administering retail bonus calculations, partnering with global counterparts, and supporting the regional Health and Wealth team.The ideal candidate will have 1-3 years of professional...
-
Retail Experience Manager
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Gaw Capital Full timeGaw Capital Asset Management (HK) Limited Job DescriptionJob Title: Marketing Manager / Senior Marketing ManagerJob Type: Full-timeLocation: Hong KongIndustry: Real Estate, Venture Capital and Private Equity Principals, and Capital MarketsAbout the CompanyWe are a member of Gaw Capital Partners, a leading real estate asset management company specializing in...
-
Hong Kong, Central and Western District, Hong Kong SAR China Hermès Full timeRetail Training Specialist, Travel Retail Asia 1 day ago Be among the first 25 applicants General Role: Directly report to the Senior Retail Animation & Customer Experience Manager to execute the overall training functions across the TR markets Asia Pacific region (excluding Korea). The training offer encompasses a wide spectrum of training: product, brand...
-
Manager, Retail Brand Experience-TNF HK
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Vans Full timeManager, Retail Brand Experience-TNF HKKey Purpose of the Job:The position's ultimate goal is to build The North Face to be the #1 Outdoor Brand in HK market. Your role is to inspire, equip and enable the next generation of "Explorers" – to build an immersive, consumer centric and service led retail experience - to spark curiosity for adventure and to...
-
Manager, retail brand experience-tnf hk
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Vans Full timeManager, Retail Brand Experience-TNF HK Key Purpose of the Job: The position's ultimate goal is to build The North Face to be the #1 Outdoor Brand in HK market. Your role is to inspire, equip and enable the next generation of "Explorers" – to build an immersive, consumer centric and service led retail experience - to spark curiosity for adventure and to...
-
Assistant Cyber Risk
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Retail Technology Asia Full timeAssistant Cyber Risk & Compliance Manager 4 days ago Be among the first 25 applicants Retail Technology Asia (RTA) is a cloud-based digital retail service company headquartered in Hong Kong. We have world-leading SaaS technology. We are looking for a professional Cyber Risk and Compliance specialist to join our Cyber Security team and govern our...
-
Travel Retail Trainer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Charlotte Tilbury Beauty Full timeAbout the RoleWe are seeking an experienced Beauty Training Specialist to join our Global Travel Retail team. The successful candidate will be responsible for developing and delivering training programs to enhance the skills of our store-based Managers and Artists.As a key member of our team, you will work closely with the Travel Retail Manager to drive...
-
Retail Experience Ambassador
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeAbout UsLululemon Athletica is a pioneering performance apparel company that empowers individuals to pursue their passions. We create innovative, high-quality products and experiences that support people in moving, growing, and being well.Job OverviewThe Educator role is a vital component of our success as an organization. Educators are experts in creating...
-
Customer Experience Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Maison Kitsune (Hong Kong) Limited Full timeRequired Skills and Qualifications:A fashion enthusiast with a passion for the Maison Kitsuné aesthetic and lifestyle.A natural communicator with excellent interpersonal skills and fluency in English and Cantonese (Mandarin is a plus).Experienced in retail sales, with a proven track record of achieving targets and delivering exceptional customer service.A...
-
Retail Banking Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China OCBC Full timeJob DescriptionProvide high-quality one-stop retail banking services to customers;Promote a wide range of retail products to explore new business opportunities;Solicit potential business opportunities and make referrals;Key Responsibilities:To provide exceptional customer service and support;To promote and sell OCBC's retail products;To identify and pursue...
-
Educational Experience Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeAbout the RoleLululemon Athletica is an innovative performance apparel company that creates transformational products and experiences to support people in moving, growing, connecting, and being well.We're looking for a Part-time Educator to join our team who will be responsible for creating world-class customer service in our retail stores. This role is the...
-
Retail Technology Visionary
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full timeOverviewAt Pinpoint Asia, we're a specialist firm in technology recruitment, serving clients across various industries. Our team of expert tech recruiters, many from an IT background, has earned us a strong market reputation and a leading search firm status for our clients.Job DescriptionWe're seeking a highly skilled Retail Technology Visionary to lead our...
-
Retail Styling Specialist
3 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Gruppe Louis Vuitton Full timeJob DescriptionThis role will involve partnering closely with our retail team to deliver a seamless and personalized client experience. As a trusted advisor, you will provide expert styling advice and training to our sales teams, ensuring they are equipped to showcase our luxurious products effectively.
-
Digital Content Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Ambition Full timeJob OverviewAmbition is a leading career platform, connecting professionals with exciting job opportunities. We are currently seeking a skilled Digital Content Specialist to join our team.Key ResponsibilitiesDigital Content CreationDevelop engaging digital content for various platforms, including email, SMS, MMS, Push Notifications, and WhatsApp.Project...
-
Customer Experience Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeOverviewDBS Bank, a leading financial institution in Asia, seeks a skilled Customer Experience Specialist to drive business success. This role is part of the Consumer Banking Group, which provides a wide range of products and services tailored to meet customers' needs at every life stage.We are looking for an experienced professional who can provide...