Director of Guest Experience Systems
3 days ago
- Strong technical knowledge of IT technology platforms, Microsoft Office suite, project management tools, and cloud/On-Prem system architecture
- Familiarity with hospitality software solutions and integration
- Experience in technical document writing and communication
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Guest experience associate
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China COMMON Full timeAbout the job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...
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Guest Experience Associate
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China COMMON Full timeAbout the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...
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Guest Experience Professional
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Hotels Corporation Full timeWelcome to Hyatt Hotels Corporation, where service excellence is at the heart of everything we do!We invite passionate and devoted individuals to apply for our Guest Service Officer role in the lobby and Concierge area.This exciting opportunity involves providing exceptional customer service, building strong relationships with guests, and going above and...
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Guest Experience Executive
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Conrad Hong Kong Full timeResponsibilities: Assist Front Office in daily administration works including preparation of reports, maintaining attendance records, assisting in leave applications, taking meeting minutes, data input, and filing. Answer and reply to all correspondence and guest surveys as directed by the Front Office Manager in a prompt and correct manner. Prepare all...
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Guest Experience Coordinator
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeCompany OverviewMandarin Oriental Hotel Group Limited is the award-winning owner and operator of some of the world's most luxurious hotels, resorts, and residences. The group provides legendary service inspired by Asian heritage while representing the cutting-edge of luxury experiences.Job DescriptionThe Guest Relations Officer is responsible for delivering...
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Personalised Guest Experience Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full timeWe are looking for a charismatic Concierge Team Lead to join our team at The Peninsula Hong Kong.Key Responsibilities:Build and maintain strong relationships with guests, understanding their needs and preferences.Develop and execute strategies to drive guest satisfaction and loyalty.Lead a high-performing Concierge team, fostering a culture of excellence,...
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Guest Experience Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full timeAt The Peninsula Hong Kong, we believe in creating memorable experiences for our guests. We invite applications from talented individuals who share our commitment to exceptional service and hospitality.As a leading luxury hotel, we offer a range of opportunities for career progression and personal growth. Our comprehensive training programs and supportive...
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Elite Guest Experience Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full timeElite Guest Experience Manager Job SummaryWe are looking for an Elite Guest Experience Manager to join our team at Rosewood Hotel Group. The successful candidate will be responsible for delivering exceptional service to all guests, ensuring that their stay with us is nothing short of unforgettable.Key Performance IndicatorsDeliver exceptional service to all...
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Guest Relations Officer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental, Hong Kong is looking for a Guest Relations Officer to join our Guest Relations team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the...
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Guest Relations Host
6 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeCareer Opportunities: Guest Relations Host - Family Experience (171453) Requisition ID 171453 - Posted - Hong Kong SAR - Island Shangri-La, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon...
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Guest Service Officer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Hotels Corporation Full timeIf you're looking for a career with our Inclusive Collection, please click here to view job postings. We are inviting passionate, energetic and devoted talents to join our dynamic team. What you will do: Provide an excellent and consistent level of service to guests in accordance to the hotel's brand standards in the lobby and Concierge counter. Responsible...
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Guest Services Professional
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeAs a Guest Relations Officer at the Miramar Group, you will be responsible for delivering exceptional guest experiences.This role entails building relationships with guests, resolving any issues that may arise, and promoting a positive image of the company.Developing strong connections with guests through personalized interactions.Effectively addressing...
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Guest Services Associate
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Centric Victoria Harbour Hong Kong Full timeAt Hyatt Centric Victoria Harbour Hong Kong, we are seeking a dedicated Guest Services Officer to join our team.The ideal candidate will be responsible for ensuring the efficient operation of the restaurant and providing exceptional service to our guests. Key responsibilities include greeting guests at the front of the restaurant and managing the overall...
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Guest Relations Liaison
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob Opportunities Guest Relations Liaison Job Details Business Unit: Hospitality ServicesJob ID: HS-001The Job Welcome guests and handle check-in, check-out processes with accuracy.Provide information and assistance at the club floor counter and lounge.Required Skills and Qualifications Diploma in Hotel Studies1 year of hotel operations experience,...
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Guest Service Coordinator
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeResponsibilitiesGreet guests with warm welcomes, handle check-in and check-out procedures with accuracy and efficiencyProvide detailed information to guests upon inquiryOffer assistance at the club floor counter and loungeRequirementsDiploma in Hotel Studies or equivalent experienceA minimum of one year in hotel operations, preferably in Front Office or...
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Hospitality Expert
2 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeJob OverviewWe are seeking a highly skilled and experienced Guest Relations Host – Family Experience to join our team at Island Shangri-La, Hong Kong. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless daily operations.About UsThe Shangri-La Group is renowned for its...
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Guest service agent
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Ritz-Carlton, Hong Kong Full time4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...
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Hotel Guest Services Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob OverviewThe Miramar Group seeks a skilled Guest Relations Officer to provide exceptional guest service and ensure seamless hospitality experiences.
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Retail Experience Expert
24 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeKey ResponsibilitiesGuest (i.e., Customer) Experience: Interact with guests to ensure a great guest experience, assess their needs, provide customized solutions, and facilitate seamless transactions.Working with Others: Contribute to a respectful team environment, establish supportive relationships, and collaborate with colleagues to ensure optimal guest...
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Guest Services Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Centric Victoria Harbour Hong Kong Full timeJob Responsibilities:Greet guests at the front of the restaurantEnsure the efficient restaurant operationMinimum Requirements:1 year relevant experience in hotels / clubsShift duty is requiredImmediately available is highly preferredFresh Graduate with guest relations experience is welcomeBenefits:Dental & Medical BenefitAttractive Salary Package5-day...