Guest Experience Professional

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Hotels Corporation Full time

Welcome to Hyatt Hotels Corporation, where service excellence is at the heart of everything we do

We invite passionate and devoted individuals to apply for our Guest Service Officer role in the lobby and Concierge area.

This exciting opportunity involves providing exceptional customer service, building strong relationships with guests, and going above and beyond to meet their needs.

In this role, you will work closely with other teams to create unforgettable experiences for our guests.

  • Deliver personalized service to guests, tailoring your approach to meet their unique needs.
  • Build trust and rapport with guests, fostering long-term relationships.
  • Stay proactive, anticipating and resolving issues before they arise.


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