Guest Experience Professional
3 days ago
Welcome to Hyatt Hotels Corporation, where service excellence is at the heart of everything we do
We invite passionate and devoted individuals to apply for our Guest Service Officer role in the lobby and Concierge area.
This exciting opportunity involves providing exceptional customer service, building strong relationships with guests, and going above and beyond to meet their needs.
In this role, you will work closely with other teams to create unforgettable experiences for our guests.
- Deliver personalized service to guests, tailoring your approach to meet their unique needs.
- Build trust and rapport with guests, fostering long-term relationships.
- Stay proactive, anticipating and resolving issues before they arise.
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Guest experience associate
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China COMMON Full timeAbout the job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...
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Guest Experience Associate
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China COMMON Full timeAbout the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...
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Elite Guest Experience Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full timeElite Guest Experience Manager Job SummaryWe are looking for an Elite Guest Experience Manager to join our team at Rosewood Hotel Group. The successful candidate will be responsible for delivering exceptional service to all guests, ensuring that their stay with us is nothing short of unforgettable.Key Performance IndicatorsDeliver exceptional service to all...
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Guest Experience Executive
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Conrad Hong Kong Full timeResponsibilities: Assist Front Office in daily administration works including preparation of reports, maintaining attendance records, assisting in leave applications, taking meeting minutes, data input, and filing. Answer and reply to all correspondence and guest surveys as directed by the Front Office Manager in a prompt and correct manner. Prepare all...
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Guest Experience Coordinator
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeCompany OverviewMandarin Oriental Hotel Group Limited is the award-winning owner and operator of some of the world's most luxurious hotels, resorts, and residences. The group provides legendary service inspired by Asian heritage while representing the cutting-edge of luxury experiences.Job DescriptionThe Guest Relations Officer is responsible for delivering...
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Personalised Guest Experience Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full timeWe are looking for a charismatic Concierge Team Lead to join our team at The Peninsula Hong Kong.Key Responsibilities:Build and maintain strong relationships with guests, understanding their needs and preferences.Develop and execute strategies to drive guest satisfaction and loyalty.Lead a high-performing Concierge team, fostering a culture of excellence,...
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Guest Experience Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full timeAt The Peninsula Hong Kong, we believe in creating memorable experiences for our guests. We invite applications from talented individuals who share our commitment to exceptional service and hospitality.As a leading luxury hotel, we offer a range of opportunities for career progression and personal growth. Our comprehensive training programs and supportive...
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Ambassador of Exceptional Guest Experience
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full timeAbout UsRosewood Hotel Group is a luxury hotel group with a rich history and a commitment to excellence. Our mission is to create unforgettable experiences for our guests through our passion for service, innovation, and refinement.About the ProgrammeOur 12-month accelerated development journey is designed to equip talented individuals with the skills and...
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Guest Services Associate
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Centric Victoria Harbour Hong Kong Full timeAt Hyatt Centric Victoria Harbour Hong Kong, we are seeking a dedicated Guest Services Officer to join our team.The ideal candidate will be responsible for ensuring the efficient operation of the restaurant and providing exceptional service to our guests. Key responsibilities include greeting guests at the front of the restaurant and managing the overall...
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Guest Services Officer
5 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. About the job Based at the Mandarin...
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Guest Service Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Hotels Corporation Full timeIf you're looking for a career with our Inclusive Collection, please click here to view job postings. We are inviting passionate, energetic and devoted talents to join our dynamic team. What you will do: Provide an excellent and consistent level of service to guests in accordance to the hotel's brand standards in the lobby and Concierge counter. Responsible...
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Guest Relations Host
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeCareer Opportunities: Guest Relations Host - Family Experience (171453) Requisition ID 171453 - Posted - Hong Kong SAR - Island Shangri-La, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon...
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Guest Relations Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental, Hong Kong is looking for a Guest Relations Officer to join our Guest Relations team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the...
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Guest Relations Liaison
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob Opportunities Guest Relations Liaison Job Details Business Unit: Hospitality ServicesJob ID: HS-001The Job Welcome guests and handle check-in, check-out processes with accuracy.Provide information and assistance at the club floor counter and lounge.Required Skills and Qualifications Diploma in Hotel Studies1 year of hotel operations experience,...
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Guest Service Coordinator
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeResponsibilitiesGreet guests with warm welcomes, handle check-in and check-out procedures with accuracy and efficiencyProvide detailed information to guests upon inquiryOffer assistance at the club floor counter and loungeRequirementsDiploma in Hotel Studies or equivalent experienceA minimum of one year in hotel operations, preferably in Front Office or...
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Luxury Guest Services Host
23 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeCompany OverviewThe Shangri-La Group operates five properties in Hong Kong, offering guests a range of options to suit every need. We are committed to delivering exceptional experiences and investing in the development of our colleagues. With over 42,000 colleagues worldwide, we prioritize colleague engagement and strive for excellence in everything we...
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Guest service agent
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Ritz-Carlton, Hong Kong Full time4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...
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Family Experience Concierge
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeLuxury Hospitality ExperienceWe are seeking a highly skilled and experienced Guest Relations Host – Family Experience to join our team at Island Shangri-La, Hong Kong. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless daily operations.About UsThe Shangri-La Group is renowned...
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Hotel Guest Services Representative
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob OverviewThe Miramar Group seeks a skilled Guest Relations Officer to provide exceptional guest service and ensure seamless hospitality experiences.
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Retail Experience Expert
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeKey ResponsibilitiesGuest (i.e., Customer) Experience: Interact with guests to ensure a great guest experience, assess their needs, provide customized solutions, and facilitate seamless transactions.Working with Others: Contribute to a respectful team environment, establish supportive relationships, and collaborate with colleagues to ensure optimal guest...