Guest Service Officer
4 days ago
If you're looking for a career with our Inclusive Collection, please click here to view job postings.
We are inviting passionate, energetic and devoted talents to join our dynamic team.
What you will do:
- Provide an excellent and consistent level of service to guests in accordance to the hotel's brand standards in the lobby and Concierge counter.
- Responsible for full spectrum of duties, including greeting guests, assisting with guests in any plans/arrangement, and providing useful information.
- Work alongside all teams to ensure an exceptional guest journey from pre-arrival and during the stay, to departure and post-departure.
- Achieve high levels of guest satisfaction by establishing good rapport with guests, anticipating guests' needs, and providing prompt responses to guests.
What you should have:
- Preferably with 1 year of working experience in service industries.
- A great team player who is customer-oriented, attentive, and hospitable.
-
Guest Services Officer
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. About the job Based at the Mandarin...
-
Guest Relations Officer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental, Hong Kong is looking for a Guest Relations Officer to join our Guest Relations team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the...
-
Guest Services Associate
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Centric Victoria Harbour Hong Kong Full timeAt Hyatt Centric Victoria Harbour Hong Kong, we are seeking a dedicated Guest Services Officer to join our team.The ideal candidate will be responsible for ensuring the efficient operation of the restaurant and providing exceptional service to our guests. Key responsibilities include greeting guests at the front of the restaurant and managing the overall...
-
Guest relations officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hotel ICON Full timeAre you ready to stand out among the next-generation of hospitality leaders? We are looking for Guest Relations Officer - Rooms at Front Office Department: Job Responsibilities: Maintain a high quality of services offered to guests through maximum recognition and attention from arrival through departure. Coordinate with F&B team to provide club lounge...
-
Hotel Guest Services Representative
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob OverviewThe Miramar Group seeks a skilled Guest Relations Officer to provide exceptional guest service and ensure seamless hospitality experiences.
-
Guest Services Officer
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Centric Victoria Harbour Hong Kong Full timeJob Responsibilities:Greet guests at the front of the restaurantEnsure the efficient restaurant operationMinimum Requirements:1 year relevant experience in hotels / clubsShift duty is requiredImmediately available is highly preferredFresh Graduate with guest relations experience is welcomeBenefits:Dental & Medical BenefitAttractive Salary Package5-day...
-
guest services officer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China iclub Hotels Full timeSummary Cantonese, English, Putonghua Meal allowance provided Convenient location near MTR station Be a part of a supportive and professional team iclub Hotels are currently seeking ambitious and passionate hospitality management professionals to join our team. If you possess the following qualifications, we encourage you to submit your application: Job...
-
Guest Service Coordinator
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeResponsibilitiesGreet guests with warm welcomes, handle check-in and check-out procedures with accuracy and efficiencyProvide detailed information to guests upon inquiryOffer assistance at the club floor counter and loungeRequirementsDiploma in Hotel Studies or equivalent experienceA minimum of one year in hotel operations, preferably in Front Office or...
-
Guest service agent
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Ritz-Carlton, Hong Kong Full time4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...
-
Luxury Guest Services Host
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeCompany OverviewThe Shangri-La Group operates five properties in Hong Kong, offering guests a range of options to suit every need. We are committed to delivering exceptional experiences and investing in the development of our colleagues. With over 42,000 colleagues worldwide, we prioritize colleague engagement and strive for excellence in everything we...
-
Guest Experience Professional
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Hotels Corporation Full timeWelcome to Hyatt Hotels Corporation, where service excellence is at the heart of everything we do!We invite passionate and devoted individuals to apply for our Guest Service Officer role in the lobby and Concierge area.This exciting opportunity involves providing exceptional customer service, building strong relationships with guests, and going above and...
-
Guest Service Ambassador
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeCompany Overview">We are a renowned luxury hotel group operating five Shangri-La properties in Hong Kong, offering guests an array of options to suit every need. Our success is made possible through the efforts and abilities of over 42,000 colleagues worldwide.">Job Description">">Create an impressive first and last impression for our guests">Provide updated...
-
Hotel Guest Services Professional
3 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Make My Dream Immigration Full timeRole ProfileMake My Dream Immigration is seeking a dedicated and detail-oriented Room Attendant to join our team. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their rooms are clean and tidy, and addressing any technical issues or maintenance needs.Key Performance IndicatorsConsistently receive...
-
Guest Experience Coordinator
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeCompany OverviewMandarin Oriental Hotel Group Limited is the award-winning owner and operator of some of the world's most luxurious hotels, resorts, and residences. The group provides legendary service inspired by Asian heritage while representing the cutting-edge of luxury experiences.Job DescriptionThe Guest Relations Officer is responsible for delivering...
-
Guest Relations Liaison
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob Opportunities Guest Relations Liaison Job Details Business Unit: Hospitality ServicesJob ID: HS-001The Job Welcome guests and handle check-in, check-out processes with accuracy.Provide information and assistance at the club floor counter and lounge.Required Skills and Qualifications Diploma in Hotel Studies1 year of hotel operations experience,...
-
Guest Experience Executive
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Conrad Hong Kong Full timeResponsibilities: Assist Front Office in daily administration works including preparation of reports, maintaining attendance records, assisting in leave applications, taking meeting minutes, data input, and filing. Answer and reply to all correspondence and guest surveys as directed by the Front Office Manager in a prompt and correct manner. Prepare all...
-
Guest experience associate
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China COMMON Full timeAbout the job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...
-
Guest Experience Associate
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China COMMON Full timeAbout the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...
-
Guest Experience Coordinator
19 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeWhat We OfferWe're committed to supporting our colleagues' growth and development, offering a range of benefits and opportunities to help them succeed. Some of the perks include:A comprehensive training program to enhance your skills and knowledge.A competitive salary and benefits package.The opportunity to work with a global leader in hospitality.Access to...
-
Guest Relations Host
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeCareer Opportunities: Guest Relations Host - Family Experience (171453) Requisition ID 171453 - Posted - Hong Kong SAR - Island Shangri-La, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon...