Elite Guest Experience Manager

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full time

Elite Guest Experience Manager Job Summary

We are looking for an Elite Guest Experience Manager to join our team at Rosewood Hotel Group. The successful candidate will be responsible for delivering exceptional service to all guests, ensuring that their stay with us is nothing short of unforgettable.

Key Performance Indicators

  • Deliver exceptional service to all guests, ensuring that their stay with us meets their highest expectations
  • Maintain high standards of professional manner and exceptional communication, presentation, and problem-solving skills

Required Skills and Qualifications

  • A Higher Diploma in Hospitality or Tourism management is an advantage
  • Minimum 1-2 years relevant experience in a sizeable luxury hotel
  • Proficiency in English, Putonghua, and Cantonese


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