Front Office Agent

3 weeks ago


Hong Kong, Hong Kong SAR China The Ritz-Carlton, Hong Kong Full time
Human Resources Manager at The Ritz-Carlton, Hong KongOur Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.The Ritz Carlton, Hong Kong is currently hiring a Front Office Agent.Job Summary

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.Job Requirements

Diploma or Degree in Hospitality Management or related disciplinesRelevant experience in hotel industry is preferredPassionate and service orientedGood command of written and spoken Chinese and EnglishTo apply now, please send your resume to

hkcareers@ritzcarlton.com .Human Resources DepartmentThe Ritz-Carlton, Hong KongInternational Commerce Centre1 Austin Road WestT (852) 2263 2263Whatsapp (852) 6119 1750Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability

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