Front office agent

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China The Ritz-Carlton, Hong Kong Full time

Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career. The Ritz Carlton, Hong Kong is currently hiring a Front Office Agent. Job Summary Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Job Requirements Diploma or Degree in Hospitality Management or related disciplines Relevant experience in hotel industry is preferred Passionate and service oriented Good command of written and spoken Chinese and English To apply now, please send your resume to hkcareers@ritzcarlton.com. Human Resources Department The Ritz-Carlton, Hong Kong International Commerce Centre1 Austin Road West T (852) 2263 2263 Whatsapp (852) 6119 1750 Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability#J-18808-Ljbffr



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