Conrad Hong Kong | Front Desk Team Leader
4 days ago
Responsibilities:
- Perform check in, check out and room change procedures in a professional manner and ensure all data are entered completely into the hotel systems;
- Provide quality service to all guests by responding to their requests promptly, efficiently and courteously at all time;
- Achieve the high level of guest satisfaction with courteous and friendly manner;
- Assist in currency exchange.
Requirements:
- Degree / Diploma Holder in Hospitality Management or related disciplines
- 2 year relevant experience in luxury hotels / hospitality industry
- Pleasant, presentable, confident with outgoing personality
- Good command of spoken English, Cantonese and Putonghua
- Candidate with less experience will be considered as Front Desk Officer
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