Guest Experience Manager

Horizon Club Host PositionWe are seeking an experienced and friendly Horizon Club Host to join our team at Island Shangri-La, Hong Kong.Our CultureWe value our people and are committed to creating a positive and inclusive work environment. Our success is built on the efforts and dedication of our employees.Role ResponsibilitiesEngage with guests and provide...

At The Peninsula Hong Kong, we believe in creating memorable experiences for our guests. We invite applications from talented individuals who share our commitment to exceptional service and hospitality.As a leading luxury hotel, we offer a range of opportunities for career progression and personal growth. Our comprehensive training programs and supportive...

About the job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real...

About the job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...

Job DetailsWe are seeking a highly skilled and motivated Guest Experience Associate to join our team at Make My Dream Immigration. As a key member of our hotel operations, you will be responsible for ensuring the highest level of service and satisfaction for our guests.About the PositionThe successful candidate will have a minimum of 3 years' experience in a...

About the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...

About the RoleLululemon Athletica is seeking an experienced Store Manager to lead our retail store operations and drive business success.The ideal candidate will have a proven track record of driving sales growth, improving operational efficiency, and developing high-performing teams.Key Responsibilities:Leadership and Performance ManagementDevelop and...

Key Performance Indicators (KPIs):- Provide exceptional guest service, anticipating their needs and exceeding expectations.- Develop and maintain a deep understanding of guest preferences and habits to tailor services accordingly.- Foster a positive team culture, promoting open communication, empathy, and respect among team members.- Collaborate closely with...

As a leading hospitality group, Shangri-La strives to deliver unparalleled guest experiences through its unique blend of Asian culture and modern luxury. Our presence in Hong Kong spans five premium hotels, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club.We pride ourselves on...

About the JobWe are seeking a highly organized and communicative individual to join our Event Operations team as a Front-of-House Support Staff. As a key point of contact for guests, you will be responsible for ensuring a positive experience at our Indoor Sports Centre and Youth Sports Ground.In this role, you will work closely with the Assistant Manager to...

**Job Overview**We are seeking an exceptional individual to join our team as a Guest Service Manager, responsible for overseeing the daily operation and performance of the butler team at Rosewood Hotel Group.

Job OpportunitiesGuest Relations AssociateAbout The RoleGreet guests upon arrival and departure, ensuring a warm welcome to our establishment.Handle guest check-in, check-out, and render accurate information to guests upon inquiry, fostering trust and reliability.Provide assistance at the club floor counter and the lounge, catering to guests' needs with a...

Key Responsibilities:The successful candidate will be responsible for handling restaurant reservations and ensuring timely and accurate entry and updates of reservations.They will also handle in-room dining orders from hotel guests and respond to incoming and outgoing calls in a friendly and efficient manner.In addition, they will record and process wake-up...

As a Guest Relations Officer at the Miramar Group, you will be responsible for delivering exceptional guest experiences.This role entails building relationships with guests, resolving any issues that may arise, and promoting a positive image of the company.Developing strong connections with guests through personalized interactions.Effectively addressing...

Renowned for its distinctive Asian hospitality, the Shangri-La Group operates five luxury hotels in Hong Kong, where the company is also headquartered. As an employer with industry-leading colleague engagement, our people are our priority.The success of our company is only made possible through the efforts and abilities of over 42,000 colleagues worldwide....

Key ResponsibilitiesGuest Experience: Interact with guests to ensure a seamless and enjoyable experience, providing customized solutions and support.Product Education: Articulate the value and benefit of our products, ensuring guests have a clear understanding of their features and benefits.Store Operations: Perform tasks such as product presentation,...

Key ResponsibilitiesGuest Experience: Provide customized solutions for guests, offer technical product education, and facilitate seamless transactions.Working with Others: Contribute to a respectful team environment, establish supportive relationships with colleagues, and collaborate to ensure optimal guest experiences.Operations: Perform product...

About UsCustomer Experience CoordinatorOur MissionMiramar Group strives to create unforgettable experiences for our guests, setting new standards in hospitality.Job SummaryAs a Customer Experience Coordinator, you will play a key role in delivering exceptional guest experiences, ensuring seamless interactions, and providing personalized...

Delivering Effortless ExperiencesWe are seeking a Guest Service Agent who will deliver exceptional customer service, creating unforgettable experiences for our guests. As a key member of our Front Office team, you will be responsible for ensuring seamless guest interactions from arrival to departure.Greet guests warmly and check them in/out...

We are seeking a highly motivated and enthusiastic individual to join our team as a Hotel Guest Services Officer at Island Shangri-La, Hong Kong.About the Position:Deliver exceptional guest service, responding promptly to queries and resolving issues efficiently.Process guest transactions, handling cash, credit card payments, and room charges with accuracy...