Guest Service Manager

About the JobWe are seeking a highly organized and communicative individual to join our Event Operations team as a Front-of-House Support Staff. As a key point of contact for guests, you will be responsible for ensuring a positive experience at our Indoor Sports Centre and Youth Sports Ground.In this role, you will work closely with the Assistant Manager to...

We are Rosewood Hong Kong, a hotel group that values innovation and hospitality. As a Guest Relations Manager, you will be responsible for delivering exceptional experiences to our guests.About the RoleCoordinating guest relations activities, including personalized services for VIPs, in line with our high standardsLeading by example, demonstrating expertise...

Key Responsibilities:The successful candidate will be responsible for handling restaurant reservations and ensuring timely and accurate entry and updates of reservations.They will also handle in-room dining orders from hotel guests and respond to incoming and outgoing calls in a friendly and efficient manner.In addition, they will record and process wake-up...

At Hyatt Centric Victoria Harbour Hong Kong, we are seeking a dedicated Guest Services Officer to join our team.The ideal candidate will be responsible for ensuring the efficient operation of the restaurant and providing exceptional service to our guests. Key responsibilities include greeting guests at the front of the restaurant and managing the overall...

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

If you're looking for a career with our Inclusive Collection, please click here to view job postings. We are inviting passionate, energetic and devoted talents to join our dynamic team. What you will do: Provide an excellent and consistent level of service to guests in accordance to the hotel's brand standards in the lobby and Concierge counter. Responsible...

Job DescriptionThe Guest Experience Manager is responsible for ensuring that all guests have a personalized and memorable stay at Rosewood Hotel Group. This involves being proactive in anticipating guest needs and preferences.Compile daily reports on upcoming arrivals and in-house Special Attention Guests to ensure seamless service delivery.Collaborate with...

Black Swan Group is seeking an experienced Guest Services Associate to provide exceptional customer experiences.Job Description:The successful candidate will be responsible for managing Front of House operations, ensuring seamless delivery of services.Coordinating meeting room bookings and events.Providing excellent customer service.Developing strong...

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

As a Guest Relations Officer at the Miramar Group, you will be responsible for delivering exceptional guest experiences.This role entails building relationships with guests, resolving any issues that may arise, and promoting a positive image of the company.Developing strong connections with guests through personalized interactions.Effectively addressing...

Rosewood Hong Kong celebrates a culture of intimacy and refinement, empowering our associates to create lasting memories for our guests.Located on the majestic harbour, our hotel is seeking passionate and engaged associates to join our team.Essential DutiesRespond promptly to guest inquiries, offering recommendations and information about hotel services and...

Job OverviewThe Miramar Group seeks a skilled Guest Relations Officer to provide exceptional guest service and ensure seamless hospitality experiences.

Key ResponsibilitiesGuest Experience: Provide customized solutions for guests, offer technical product education, and facilitate seamless transactions.Working with Others: Contribute to a respectful team environment, establish supportive relationships with colleagues, and collaborate to ensure optimal guest experiences.Operations: Perform product...

ResponsibilitiesGreet guests with warm welcomes, handle check-in and check-out procedures with accuracy and efficiencyProvide detailed information to guests upon inquiryOffer assistance at the club floor counter and loungeRequirementsDiploma in Hotel Studies or equivalent experienceA minimum of one year in hotel operations, preferably in Front Office or...

Elite Guest Experience Manager Job SummaryWe are looking for an Elite Guest Experience Manager to join our team at Rosewood Hotel Group. The successful candidate will be responsible for delivering exceptional service to all guests, ensuring that their stay with us is nothing short of unforgettable.Key Performance IndicatorsDeliver exceptional service to all...

Rosewood Hong Kong is a leading luxury hotel group that emphasizes a culture of exceptional service. We are seeking a skilled and experienced Associate to join our team as a Guest Relations Manager.Key ResponsibilitiesManage guest relations tasks, including personal assistant roles for special attention guests, in accordance with hotel standardsMaintain the...

Horizon Club Host PositionWe are seeking an experienced and friendly Horizon Club Host to join our team at Island Shangri-La, Hong Kong.Our CultureWe value our people and are committed to creating a positive and inclusive work environment. Our success is built on the efforts and dedication of our employees.Role ResponsibilitiesEngage with guests and provide...

We are seeking a highly skilled and experienced Guest Relations Manager to join our team at Rosewood Hong Kong. In this role, you will be responsible for managing guest relations, supervising staff, and ensuring the delivery of exceptional customer service.Key Skills and QualificationsMinimum 4 years of experience in hotel guest relations, with supervisory...

Job Summary:We are looking for a highly motivated Receptionist - Sports & Recreation to join our team at The Aberdeen Marina Club.The successful candidate will be responsible for overseeing the daily operations of the Health Club / Ice Rink, including the management of reservations, guest services, and membership inquiries.As part of our team, you will also...

Job Responsibilities:Greet guests at the front of the restaurantEnsure the efficient restaurant operationMinimum Requirements:1 year relevant experience in hotels / clubsShift duty is requiredImmediately available is highly preferredFresh Graduate with guest relations experience is welcomeBenefits:Dental & Medical BenefitAttractive Salary Package5-day...