Guest Services Manager

About the JobWe are seeking a highly organized and communicative individual to join our Event Operations team as a Front-of-House Support Staff. As a key point of contact for guests, you will be responsible for ensuring a positive experience at our Indoor Sports Centre and Youth Sports Ground.In this role, you will work closely with the Assistant Manager to...

Key Responsibilities:The successful candidate will be responsible for handling restaurant reservations and ensuring timely and accurate entry and updates of reservations.They will also handle in-room dining orders from hotel guests and respond to incoming and outgoing calls in a friendly and efficient manner.In addition, they will record and process wake-up...

At Hyatt Centric Victoria Harbour Hong Kong, we are seeking a dedicated Guest Services Officer to join our team.The ideal candidate will be responsible for ensuring the efficient operation of the restaurant and providing exceptional service to our guests. Key responsibilities include greeting guests at the front of the restaurant and managing the overall...

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

If you're looking for a career with our Inclusive Collection, please click here to view job postings. We are inviting passionate, energetic and devoted talents to join our dynamic team. What you will do: Provide an excellent and consistent level of service to guests in accordance to the hotel's brand standards in the lobby and Concierge counter. Responsible...

4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...

As a Guest Relations Officer at the Miramar Group, you will be responsible for delivering exceptional guest experiences.This role entails building relationships with guests, resolving any issues that may arise, and promoting a positive image of the company.Developing strong connections with guests through personalized interactions.Effectively addressing...

Job OverviewThe Miramar Group seeks a skilled Guest Relations Officer to provide exceptional guest service and ensure seamless hospitality experiences.

Key ResponsibilitiesGuest Experience: Provide customized solutions for guests, offer technical product education, and facilitate seamless transactions.Working with Others: Contribute to a respectful team environment, establish supportive relationships with colleagues, and collaborate to ensure optimal guest experiences.Operations: Perform product...

About this roleThis position is part of the Global Digital, OMNI & Guest Support Team and focuses on creating a unique online guest experience for APAC Marketing and CRM channels.ResponsibilitiesCollaborate with central product teams to meet business priorities in the APAC region.Communicate Martech and CRM program and feature planning and delivery in...

ResponsibilitiesGreet guests with warm welcomes, handle check-in and check-out procedures with accuracy and efficiencyProvide detailed information to guests upon inquiryOffer assistance at the club floor counter and loungeRequirementsDiploma in Hotel Studies or equivalent experienceA minimum of one year in hotel operations, preferably in Front Office or...

Elite Guest Experience Manager Job SummaryWe are looking for an Elite Guest Experience Manager to join our team at Rosewood Hotel Group. The successful candidate will be responsible for delivering exceptional service to all guests, ensuring that their stay with us is nothing short of unforgettable.Key Performance IndicatorsDeliver exceptional service to all...

Rosewood Hong Kong is a leading luxury hotel group that emphasizes a culture of exceptional service. We are seeking a skilled and experienced Associate to join our team as a Guest Relations Manager.Key ResponsibilitiesManage guest relations tasks, including personal assistant roles for special attention guests, in accordance with hotel standardsMaintain the...

Horizon Club Host PositionWe are seeking an experienced and friendly Horizon Club Host to join our team at Island Shangri-La, Hong Kong.Our CultureWe value our people and are committed to creating a positive and inclusive work environment. Our success is built on the efforts and dedication of our employees.Role ResponsibilitiesEngage with guests and provide...

We are seeking a highly skilled and experienced Guest Relations Manager to join our team at Rosewood Hong Kong. In this role, you will be responsible for managing guest relations, supervising staff, and ensuring the delivery of exceptional customer service.Key Skills and QualificationsMinimum 4 years of experience in hotel guest relations, with supervisory...

Job Summary:We are looking for a highly motivated Receptionist - Sports & Recreation to join our team at The Aberdeen Marina Club.The successful candidate will be responsible for overseeing the daily operations of the Health Club / Ice Rink, including the management of reservations, guest services, and membership inquiries.As part of our team, you will also...

Job Responsibilities:Greet guests at the front of the restaurantEnsure the efficient restaurant operationMinimum Requirements:1 year relevant experience in hotels / clubsShift duty is requiredImmediately available is highly preferredFresh Graduate with guest relations experience is welcomeBenefits:Dental & Medical BenefitAttractive Salary Package5-day...

The Shangri-La Group prides itself on its commitment to employee engagement and professional development.We currently have an exciting opportunity for a Guest Experience Coordinator at Island Shangri-La, Hong Kong.In this role, you will be responsible for:Creating personalized experiences for our guests.Ensuring seamless check-in and check-out...

Welcome to Hyatt Hotels Corporation, where service excellence is at the heart of everything we do!We invite passionate and devoted individuals to apply for our Guest Service Officer role in the lobby and Concierge area.This exciting opportunity involves providing exceptional customer service, building strong relationships with guests, and going above and...

Company Overview:\Lululemon Athletica is a global leader in the athletic apparel industry, dedicated to creating high-quality, technical athletic apparel for men and women. Our mission is to create products that inspire people to achieve their full potential, both on and off the mat.\Job Description:\This Educator role is a critical component of our store...