Guest Liaison and Concierge Lead
3 days ago
We are seeking a highly skilled and experienced Guest Relations Manager to join our team at Rosewood Hong Kong. In this role, you will be responsible for managing guest relations, supervising staff, and ensuring the delivery of exceptional customer service.
Key Skills and Qualifications- Minimum 4 years of experience in hotel guest relations, with supervisory experience in a luxury environment
- Excellent communication, presentation, and interpersonal skills
- Proficiency in English, Putonghua, and Cantonese
- Familiarity with local area and general concierge services
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Concierge Team Lead
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full timeThe Peninsula Hong Kong seeks a talented Concierge Team Lead to provide outstanding service and exceed guests' expectations.Job Summary:This role involves leading a high-performing Concierge team to deliver exceptional guest experiences and maintain Peninsula service standards.Key Accountabilities:Develop and implement strategies to enhance guest...
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Concierge Team Lead
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full timeAbout The Peninsula Hong KongThe Legendary Grande Dame of the Far EastThe Peninsula Hong Kong first opened its doors in 1928 and has since become one of the world's greatest hotels. Located in the heart of Tsim Sha Tsui district, our hotel offers stunning harbour views and blends the grandeur and nostalgia of a bygone era with modern technology and...
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Guest Relations Liaison
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob Opportunities Guest Relations Liaison Job Details Business Unit: Hospitality ServicesJob ID: HS-001The Job Welcome guests and handle check-in, check-out processes with accuracy.Provide information and assistance at the club floor counter and lounge.Required Skills and Qualifications Diploma in Hotel Studies1 year of hotel operations experience,...
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Concierge
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full timeEssential duties and responsibilities Assist guests with all inquiries in connection with hotel services and facilities, tours, transportation and restaurant recommendations Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage Take care of the Concierge Desk and provide personalized service to all guests ...
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Concierge Host
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeRequisition ID 171155 - Posted - Hong Kong SAR - Island Shangri-La, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by...
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Hospitality Concierge Officer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeHospitality Concierge Officer - Join Our TeamAbout the Role: We are seeking a highly skilled and enthusiastic Hospitality Concierge Officer to join our team. As a key point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring seamless interactions throughout their stay.Key Responsibilities:Welcoming...
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Personalised Guest Experience Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full timeWe are looking for a charismatic Concierge Team Lead to join our team at The Peninsula Hong Kong.Key Responsibilities:Build and maintain strong relationships with guests, understanding their needs and preferences.Develop and execute strategies to drive guest satisfaction and loyalty.Lead a high-performing Concierge team, fostering a culture of excellence,...
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Guest Experience Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full timeAt The Peninsula Hong Kong, we believe in creating memorable experiences for our guests. We invite applications from talented individuals who share our commitment to exceptional service and hospitality.As a leading luxury hotel, we offer a range of opportunities for career progression and personal growth. Our comprehensive training programs and supportive...
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Hotel Concierge Expert
4 days ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeWe are committed to fostering a culture of excellence at the Shangri-La Group, driven by our values of respect, integrity, and teamwork.We currently have an opportunity for a Hotel Concierge Expert at Island Shangri-La, Hong Kong.As a key member of our front desk team, you will be responsible for:Providing expert knowledge of local attractions and...
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Senior Guest Experience Coordinator
3 days ago
Hong Kong Island, Hong Kong SAR China Rosewood Hotel Group Full timeRosewood Hong Kong is a leading luxury hotel group that emphasizes a culture of exceptional service. We are seeking a skilled and experienced Associate to join our team as a Guest Relations Manager.Key ResponsibilitiesManage guest relations tasks, including personal assistant roles for special attention guests, in accordance with hotel standardsMaintain the...
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Guest Experience Professional
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Hotels Corporation Full timeWelcome to Hyatt Hotels Corporation, where service excellence is at the heart of everything we do!We invite passionate and devoted individuals to apply for our Guest Service Officer role in the lobby and Concierge area.This exciting opportunity involves providing exceptional customer service, building strong relationships with guests, and going above and...
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Assistant Chief Concierge
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full timeWe are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Anticipates and fulfills guests needs by offering...
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Guest Service Officer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Hotels Corporation Full timeIf you're looking for a career with our Inclusive Collection, please click here to view job postings. We are inviting passionate, energetic and devoted talents to join our dynamic team. What you will do: Provide an excellent and consistent level of service to guests in accordance to the hotel's brand standards in the lobby and Concierge counter. Responsible...
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Luxury Hotel Liaison
4 days ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeAt the Shangri-La Group, we offer a range of career opportunities across our luxury hotels in Hong Kong.Our employees enjoy industry-leading levels of colleague engagement, making us a great employer to work for.We are currently seeking a Luxury Hotel Liaison to join our team at Island Shangri-La, Hong Kong.This role involves providing exceptional service to...
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Luxury Concierge Associate
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full timeAbout Aspire LifestylesWe are a leading provider of premium concierge and affluent services, helping companies to drive loyalty and create value in their customer portfolios.Our ValuesWe pride ourselves on delivering exceptional customer experiences, building long-term relationships with clients, and promoting their brands in a professional manner.Your Role...
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Guest service agent
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Ritz-Carlton, Hong Kong Full time4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...
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Luxury Hotel Hospitality Leader
3 days ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeOur Shangri-La Group is renowned for its distinctive Asian hospitality and luxury hotel experiences. With a presence in five Shangri-La properties in Hong Kong, we offer our guests a range of options to suit every need.We are seeking an experienced Assistant Chief Concierge to join our team at Island Shangri-La, Hong Kong. As a key member of our Concierge...
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Guest service agent
4 weeks ago
Hong Kong, Hong Kong SAR China The Ritz-Carlton, Hong Kong Full time4 days ago Be among the first 25 applicants Direct message the job poster from The Ritz-Carlton, Hong Kong Human Resources Manager at The Ritz-Carlton, Hong Kong Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to...
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Service Delivery Expert
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full timeWe are seeking an experienced and charismatic Concierge Team Lead to deliver exceptional guest experiences at The Peninsula Hong Kong.Key Responsibilities:Anticipate and meet guests' needs by providing tailored recommendations and services.Maintain in-depth knowledge of local attractions, events, and services, innovating new ideas to enhance guest...
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Luxury Service Ambassador
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hotels Full timeWe are seeking a skilled and charismatic individual to join our Concierge team as Luxury Service Ambassador.As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests and ensuring that their stay with us is nothing short of unforgettable.The successful candidate will have a minimum of 5 years'...