Luxury Hotel Liaison

Our team at Sheraton Hong Kong Hotel & Towers is looking for a highly skilled Luxury Hotel Brand Awareness Expert to lead our marketing communications efforts. If you have a passion for creating compelling stories that drive brand loyalty and customer engagement, we want to hear from you!As a key member of our marketing team, you will be responsible for...

The Night Manager plays a critical role in ensuring the smooth operation of the hotel during the night. This includes managing overnight staff, maintaining high service standards, and addressing any guest concerns or incidents.As a Night Manager, you will be responsible for conducting regular property walkthroughs to ensure security, cleanliness, and...

Rosewood Hotel Group is seeking a highly skilled Luxury Massage Therapist to join our team.The ideal candidate will have 1-2 years of relevant working experience in a luxury hotel or spa and possess a strong work ethic with punctuality, organization, and attention to detail.Key Responsibilities:Deliver exceptional customer service to all guestsPerform...

About the RoleWe are seeking a highly skilled and experienced Hotel Ambassador to join our team at Rosewood Hotel Group. In this role, you will be responsible for providing exceptional service to all guests, ensuring that their stay with us is nothing short of unforgettable.Key ResponsibilitiesAssist guests with all inquiries in connection with hotel...

A Night Manager at Rosewood Hong Kong is responsible for overseeing hotel operations during the night, ensuring seamless guest experiences. As a member of our team, you will have the opportunity to develop your leadership skills and make a significant impact on our guests' stays.We are looking for individuals who possess strong communication and...

We are seeking a highly skilled and experienced Guest Relations Manager to join our team at Rosewood Hong Kong. In this role, you will be responsible for managing guest relations, supervising staff, and ensuring the delivery of exceptional customer service.Key Skills and QualificationsMinimum 4 years of experience in hotel guest relations, with supervisory...

The Island Shangri-La, Hong Kong offers luxurious accommodations and exceptional dining experiences. Our team is dedicated to providing outstanding service to our guests, and we are seeking a highly skilled professional to join our team as an Assistant Manager.In this role, you will be responsible for overseeing daily restaurant operations, coordinating with...

Key ResponsibilitiesDevelop and execute marketing strategies to drive preference among luxury travelers.Collaborate with cross-functional teams to promote the hotel's services and amenities.Provide crisis communications assistance to properties as needed.

About the RoleWe are seeking a highly skilled Luxury Hospitality Coordinator to join our team at Rosewood Hotel Group. As a key member of our operations team, you will be responsible for coordinating various aspects of guest services.Review guest backgrounds, photos, and interests prior to arrival to enhance recognition and personalization.Prepare daily...

Primary DutiesProcure and manage spare parts inventory to ensure prompt hotel facility repairs.Execute various tasks and projects as assigned by superiors, showcasing ability to work under pressure and meet deadlines.Ensure the engineering workshop remains organized and safe, upholding industry standards and company expectations.Address hotel repair and...

We are seeking a seasoned Marketing Communications Manager to oversee the marketing communications strategy for our luxury hotels in Hong Kong. The ideal candidate will have a strong background in marketing and excellent communication skills.The successful candidate will be responsible for developing and implementing a comprehensive marketing communications...

We are Rosewood Hong Kong, a hotel group that values innovation and hospitality. As a Guest Relations Manager, you will be responsible for delivering exceptional experiences to our guests.About the RoleCoordinating guest relations activities, including personalized services for VIPs, in line with our high standardsLeading by example, demonstrating expertise...

About Our CompanyRenowned for its distinctive Asian hospitality, Shangri-La Group operates five luxury hotels in Hong Kong, offering guests an array of options across different brands to suit every guest's needs.We prioritize our people and invest heavily in their learning and development, making us one of the top employers in the global hospitality...

Main Responsibilities:Assist the Butler Services Manager in leading the butler team to provide unparalleled hospitality to guests.Oversight of guest preferences, habits, and needs to deliver effortless arrival and departure experiences.Maintain accurate records of arrivals and departures, prepare daily operation reports, and review butler...

Requirements and QualificationsDegree holder in Business Management, Hospitality Management, or relevant disciplineMinimum 3-5 years of experience in sales, preferably in the luxury hotel industryExcellent written and spoken English, Cantonese, and Putonghua languages

Job OverviewThe Luxury Service Representative will be responsible for delivering exceptional service to all guests, ensuring that their stay with us meets their highest expectations.Main Duties and ResponsibilitiesTake care of the Concierge Desk and provide personalized service to all guestsAssist guests/visitors in and out of vehicles, including assisting...

The Silveri Hong Kong – MGallery is a bespoke luxury boutique hotel located near Hong Kong International Airport.We are looking for an individual with exceptional technical skills and a passion for delivering high-quality results in a fast-paced environment.Key ResponsibilitiesSourcing and procurement of necessary materials for repairs and...

Our Shangri-La Group is renowned for its distinctive Asian hospitality and luxury hotel experiences. With a presence in five Shangri-La properties in Hong Kong, we offer our guests a range of options to suit every need.We are seeking an experienced Assistant Chief Concierge to join our team at Island Shangri-La, Hong Kong. As a key member of our Concierge...

Key ResponsibilitiesSales Representative for Mandarin Oriental, Hong Kong and The Landmark Mandarin Oriental, Hong KongDevelop and manage relationships with short-haul and long-haul leisure wholesale, luxury agencies, DMCs, airlines, and room-only groups from all marketsMonitor and analyze monthly account production and attend regular review meetings

Job DescriptionThis is an exciting opportunity for a Customer Service Representative to join our team as a Room Attendant in a luxury hotel chain.Key Responsibilities:Deliver exceptional customer service by greeting guests and addressing their queries.Ensure rooms are clean, tidy, and well-maintained throughout their shift.Replenish amenities, report...