Luxury Hotel Hospitality Leader
4 days ago
Our Shangri-La Group is renowned for its distinctive Asian hospitality and luxury hotel experiences. With a presence in five Shangri-La properties in Hong Kong, we offer our guests a range of options to suit every need.
We are seeking an experienced Assistant Chief Concierge to join our team at Island Shangri-La, Hong Kong. As a key member of our Concierge Department, you will be responsible for managing daily operations, leading the team, and ensuring exceptional guest service standards.
Your key responsibilities will include:
- Directing the Concierge Department: Oversee daily operations, manage staff, and ensure seamless delivery of services to our discerning guests.
- Guest Feedback Management: Effectively respond to guest feedback, uphold high service standards, and lead the team to exceed expectations.
- Operational Service Standards: Establish and maintain operational procedures, develop checklists, and handle associated administration tasks.
- Quality Reviews: Conduct regular quality reviews to ensure consistent service delivery and make recommendations for improvement.
- Community Relations: Cultivate relationships with local businesses, retailers, tour operators, and transportation providers to enhance our guests' experiences.
- Staff Performance Management: Support performance management processes, conduct appraisals, and identify training needs.
-
Luxury Hospitality Accelerator
20 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full timeAbout UsRosewood Hotel Group is a world-renowned leader in luxury hospitality, dedicated to inspiring imagination and unleashing the full potential of our talents. Our mission is to enrich the lives of our guests and colleagues through exceptional service, innovative experiences, and a passion for excellence.About the ProgrammeOur 12-month accelerated...
-
Hotel Ambassador
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Hotel Ambassador to join our team at Rosewood Hotel Group. In this role, you will be responsible for providing exceptional service to all guests, ensuring that their stay with us is nothing short of unforgettable.Key ResponsibilitiesAssist guests with all inquiries in connection with hotel...
-
Hotel Operations Lead
4 days ago
Hong Kong Island, Hong Kong SAR China Rosewood Hotel Group Full timeA Night Manager at Rosewood Hong Kong is responsible for overseeing hotel operations during the night, ensuring seamless guest experiences. As a member of our team, you will have the opportunity to develop your leadership skills and make a significant impact on our guests' stays.We are looking for individuals who possess strong communication and...
-
Marketing Leader for Luxury Hospitality
1 day ago
Hong Kong Island, Hong Kong SAR China The Ritz-Carlton, Hong Kong Full timeJob Opportunity - Marketing Communications ManagerThe Ritz-Carlton, Hong Kong is seeking a Complex Senior / Marketing Communications Manager to join our team.About the Role:Job Summary: Develop and execute marketing strategies to drive business growth and enhance property and brand awareness.The successful candidate will be responsible for:Market Analysis:...
-
Luxury Residences Development Manager
5 days ago
Hong Kong Island, Hong Kong SAR China Langham Hospitality Group Full timeLangham Hospitality Group is a leading global hospitality group with a vision to pursue excellence. As we continue to expand into the luxury branded residential sector, we are seeking an experienced and skilled individual to join our team as a Luxury Residences Development Manager.The successful candidate will be responsible for establishing branded...
-
Senior Sales Executive Hotel Group
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeRequirements and QualificationsDegree holder in Business Management, Hospitality Management, or relevant disciplineMinimum 3-5 years of experience in sales, preferably in the luxury hotel industryExcellent written and spoken English, Cantonese, and Putonghua languages
-
Senior Server Team Leader
2 days ago
Hong Kong Island, Hong Kong SAR China Rosewood Hotel Group Full timeAbout the CompanyRosewood Hotel Group is a global hospitality company that operates a portfolio of luxury hotels and resorts. Our mission is to provide exceptional guest experiences and create memorable moments for our guests.We believe that food and beverage service is a vocation and strive to deliver outstanding dining experiences that transport our guests...
-
Hotel Safety Expert
7 days ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeThe Shangri-La Group is renowned for its distinctive Asian hospitality, operating five luxury hotels in Hong Kong. Our commitment to exceptional service and quality has earned us a reputation as a leader in the global hospitality industry.We are currently seeking a highly skilled Security Officer to join our team at Island Shangri-La, Hong Kong. As a key...
-
Guest Services Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Rosewood Hotel Group Full timeWe are Rosewood Hong Kong, a hotel group that values innovation and hospitality. As a Guest Relations Manager, you will be responsible for delivering exceptional experiences to our guests.About the RoleCoordinating guest relations activities, including personalized services for VIPs, in line with our high standardsLeading by example, demonstrating expertise...
-
Luxury Hotel Liaison
5 days ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeAt the Shangri-La Group, we offer a range of career opportunities across our luxury hotels in Hong Kong.Our employees enjoy industry-leading levels of colleague engagement, making us a great employer to work for.We are currently seeking a Luxury Hotel Liaison to join our team at Island Shangri-La, Hong Kong.This role involves providing exceptional service to...
-
Director of Luxury Residential Projects
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full timeLuxury hospitality expert sought to lead branded residences development strategy for Langham Hospitality Group. Ideal candidate possesses 7-10 years of experience in hospitality development, real estate, or a related field, with a focus on branded residences or luxury real estate.The role requires building relationships with owners, investors, and...
-
Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full timeLangham Hospitality Group is a leading international hospitality group with over 40 hotels and residences in operation or development. Our global footprint spans across Asia, Europe, North America, Australasia, and the Middle East.We are committed to delivering exceptional experiences for our guests through inspiring design, cutting-edge innovation, sincere...
-
Luxury Hotel Ambassador
4 days ago
Hong Kong Island, Hong Kong SAR China Rosewood Hotel Group Full timeThe Night Manager plays a critical role in ensuring the smooth operation of the hotel during the night. This includes managing overnight staff, maintaining high service standards, and addressing any guest concerns or incidents.As a Night Manager, you will be responsible for conducting regular property walkthroughs to ensure security, cleanliness, and...
-
Director of Luxury Branded Residences
5 days ago
Hong Kong Island, Hong Kong SAR China Langham Hospitality Group Full timeWe are seeking an experienced and skilled individual to join our team as a Director of Luxury Branded Residences. As a member of our global development team, you will play a key role in further expanding Langham Hospitality Group's presence in the luxury branded residential sector.You will be responsible for defining and executing the branded residences...
-
Luxury Massage Therapist
4 days ago
Hong Kong Island, Hong Kong SAR China Rosewood Hotel Group Full timeRosewood Hotel Group is seeking a highly skilled Luxury Massage Therapist to join our team.The ideal candidate will have 1-2 years of relevant working experience in a luxury hotel or spa and possess a strong work ethic with punctuality, organization, and attention to detail.Key Responsibilities:Deliver exceptional customer service to all guestsPerform...
-
Hotel Marketing Services Associate
7 hours ago
Hong Kong Island, Hong Kong SAR China Langham Hospitality Group Full timeWe're looking for an experienced Assistant Marketing Services Manager to join our team at The Langham, Hong Kong. As a key member of our marketing communications team, you will play a vital role in driving the hotel's revenue growth and delivering exceptional guest experiences.The successful candidate will have at least 3 years of experience in marketing,...
-
Luxury Hospitality Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Conrad Hong Kong Full timeCompany Overview:The Conrad Hong Kong is a leading luxury hotel that offers exceptional guest experiences. Our team is dedicated to delivering unparalleled service and creating memorable moments for our guests.
-
Hospitality Leader
6 days ago
Hong Kong Island, Hong Kong SAR China Ovolo Group Full timeOvolo Group is a leading hospitality company that offers a unique blend of style, comfort, and exceptional dining experiences. We are currently looking for a Restaurant Visionary to join our team and help us take our culinary offerings to the next level.The successful candidate will have a proven track record of creating innovative and original menu...
-
Hotel Kitchen Assistant
7 days ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeJoin us at the Shangri-La Group, where we pride ourselves on our distinctive Asian hospitality. As a global hospitality company, we operate multiple luxury hotels and staff canteens, offering guests a wide range of options.We believe in investing in our people, providing comprehensive training and development programs to help them grow and succeed in their...
-
Server Team Member
4 days ago
Hong Kong Island, Hong Kong SAR China Rosewood Hotel Group Full timeCompany OverviewRosewood Hotel Group is a leading luxury hospitality company that operates a collection of unique properties around the world. Our hotels are designed to provide exceptional experiences for our guests, and we are seeking a skilled Server to join our team.