Hotel Operations Lead
2 days ago
A Night Manager at Rosewood Hong Kong is responsible for overseeing hotel operations during the night, ensuring seamless guest experiences. As a member of our team, you will have the opportunity to develop your leadership skills and make a significant impact on our guests' stays.
We are looking for individuals who possess strong communication and problem-solving skills, with a proven ability to work under pressure. If you have a passion for delivering exceptional guest service and leading a team, we encourage you to apply for this role.
Requirements- Degree or Higher Diploma in Hospitality or Tourism management is an advantage
- Minimum 6 years' relevant experience in a sizeable luxury hotel, with at least 2 years in a similar capacity
- Solid knowledge of courteous manner of handling guest's enquiries and complaints
- Proficiency in English, Putonghua and Cantonese is essential
- Proven managerial abilities in people management, strategic planning, and decision making
- High standards of professional manner with exceptional communication, presentation, interpersonal, and problem-solving skills
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