VP Hotel Operations and Development

2 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Wharf Hotels Full time
Job Summary

As Vice President Operations at Wharf Hotels, you will be responsible for driving business growth and excellence across our hotels in the Asia Pacific region. The successful candidate will have extensive experience in hotel operations, preferably with a strong background in leadership roles.

About the Role

You will collaborate with cross-functional teams to establish business objectives and drive growth through effective operations management. You will also build and maintain strong relationships with owners to ensure compliance with brand standards and maximize brand value.

Main Responsibilities

  • Strategic Leadership: Collaborate with cross-functional teams to establish business objectives and drive growth through effective operations management.
  • Owner Relations: Build and maintain strong relationships with owners to ensure compliance with brand standards and maximize brand value.
  • Performance Improvement: Provide guidance and support to property teams to enhance performance and foster strong owner relationships through regular meetings.
  • Business Planning: Develop and execute annual business plans and budgets for properties, ensuring effective implementation across hotels.
  • Strategic Monitoring: Oversee the implementation of strategic plans, focusing on profit maximization and service quality.
  • Monthly Reviews: Lead monthly Business Review Calls to address performance gaps and identify improvement opportunities.
  • Financial Reporting: Provide senior executives with monthly evaluations of financial and operational performance.
  • Quality Standards: Develop and maintain WHM quality standards for both existing and new hotels.
  • Market Growth: Identify new prospects to support brand growth and assist with marketing, financial analysis, and competitive positioning.
  • Operational Strategy: Implement operational strategies across various areas to achieve business objectives.
  • Pre-Opening Supervision: Oversee pre-opening management activities and ensure timely implementation of operational standards for new hotels.
  • General Manager Guidance: Provide direction to General Managers to ensure brand standards are met, profitability maximized, and issues resolved effectively.

What We Offer

We offer a competitive salary, live-in accommodation, and excellent supporting packages.

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