Hotel Operations Specialist

About UsShangri-La Group is a renowned luxury hotel chain with five properties in Hong Kong, offering exceptional hospitality experiences to our guests.We are proud of our industry-leading colleague engagement and invest heavily in the development of our over 42,000 colleagues worldwide.The RoleWe are seeking an experienced Assistant Chief Engineer to join...

About Our CompanyRenowned for its distinctive Asian hospitality, Shangri-La Group operates five luxury hotels in Hong Kong, offering guests an array of options across different brands to suit every guest's needs.We prioritize our people and invest heavily in their learning and development, making us one of the top employers in the global hospitality...

We are seeking a highly experienced leader to fill the role of Executive Director of Hotel Operations. This is a unique opportunity for an ambitious individual to drive business growth, profitability, and quality standards across our hotels.As Vice President of Strategic Operations, you will play a pivotal role in shaping the future of our hotel operations,...

About the RoleWe are seeking an experienced Demi Chef de Partie to join our culinary team at Rosewood Hotel Group. This role involves daily operations, production, preparation, and presentation in alignment with hotel initiatives and brand service standards. You will ensure kitchen areas comply with HACCP and Safety & Environmental regulations....

We are seeking a highly skilled Administrative Support Specialist to join our team at Four Seasons Hotel Hong Kong. This is an excellent opportunity to work in a dynamic environment and contribute to the success of our hotel.About the Role:Prepare reports and maintain accurate records to ensure smooth operations.Handle guest requests and complaints with...

Career OpportunityWe invite applications for the position of Demi Chef de Partie at Rosewood Hotel Group. As a key member of our culinary team, you will be responsible for daily operations, ensuring quality and consistency in service delivery.Key ResponsibilitiesDaily operation of assigned kitchen areas, including production, preparation, and presentation....

Hotel Sales Strategist - Join Our TeamWe are seeking a highly skilled Hotel Sales Strategist to join our team at New World Millennium Hong Kong Hotel. As a key member of our sales team, you will be responsible for developing and implementing sales strategies that drive revenue growth and exceed client expectations.About the RoleYour key responsibilities will...

Job DescriptionThe Senior Culinary Specialist is a vital member of the Rosewood Hotel Group team, responsible for ensuring the highest standards of culinary excellence in our kitchens. As a key player in food service operations, this role demands exceptional leadership and organizational skills.Duties and ResponsibilitiesOversee the efficient setup and...

About Wharf HotelsWharf Hotels is a dynamic and forward-thinking hospitality group dedicated to delivering exceptional guest experiences. As Vice President Operations, you will play a critical role in shaping the future of our brand.Job OverviewThe Vice President Operations will be responsible for overseeing the efficient operations and delivery of our brand...

Company OverviewShangri-La Group is a renowned luxury hotel operator with a long history of excellence in Asian hospitality. With five properties in Hong Kong, the company offers guests a range of options to suit every need. As an employer, Shangri-La prioritizes colleague engagement and invests heavily in their learning and development.

Welcome to the Shangri-La Group, a world-renowned hospitality leader with a long history of innovation and excellence. Our company is built on a foundation of strong values and a commitment to delivering exceptional experiences for our guests.We are currently seeking a highly motivated and experienced Front Office Supervisor to join our team at Kerry Hotel...

As an Assistant Chief Steward with Shangri-La Group, you will play a critical role in upholding the company's reputation for excellence in hospitality. You will be part of a dynamic team that values innovation, teamwork, and continuous improvement.ResponsibilitiesYour key responsibilities will include:Supervising staff to maintain high standards of...

About UsWe are Hyatt Hotels Corporation, a world-renowned hospitality company. Our hotels offer luxurious amenities and exceptional service, making us the perfect choice for discerning travelers.Job DescriptionIn this role, you will be responsible for the efficient running of the department, meeting employee, guest, and owner expectations. You will also act...

The Art of Customer DelightOur ideal candidate is a people person with a passion for delivering personalized service. As a Guest Service Agent, you will be empowered to make decisions that exceed guest expectations, creating lasting memories and fostering loyalty.Provide exceptional service, anticipating and meeting guest needsCollaborate with colleagues to...

Job DescriptionWe are looking for an experienced Project Management Specialist - CRM to join our team. The successful candidate will play a key role in leading and managing various projects while collaborating with different teams. This includes analyzing, planning, and generating business requirements, user cases, and user stories to document the business...

About the RoleThe Rosewood Hotel Group is seeking an experienced Business Analyst and Operations Manager to lead and manage various projects while collaborating with different teams. This role plays a key part in enhancing the overall experience for our guests through multiple CRM technologies-related initiatives.Responsibilities:Analyze, plan, and generate...

Key ResponsibilitiesThe Personalized Service Specialist will be responsible for ensuring that all guests receive personalized and exceptional service during their stay at Rosewood Hotel Group.Search guest backgrounds, photos, and interests prior to arrival to enhance recognition and personalization.Compile daily reports on upcoming arrivals and in-house...

The Head of Hotel Performance and Strategy will be responsible for overseeing the efficient operation of our hotels, ensuring compliance with brand standards, and maximizing brand value. This is an exceptional opportunity for a visionary leader to join our leadership team and contribute to the growth and success of our hotel group.Key responsibilities...

About the RoleThis position involves collaboration with multiple teams to improve commercial performance in F&B operations.Key ResponsibilitiesAudit and analyse SevenRooms usage across properties to identify areas for improvement.Develop a customised strategy for enhancing SevenRooms adoption and optimising its use.Identify best practices and common pitfalls...

Job SummaryWe are looking for a Security Officer to join our team at Island Shangri-La, Hong Kong. The successful candidate will be responsible for maintaining hotel security and protecting the safety and assets of all hotel guests, visitors, and employees.