Associate Customer Support Manager
6 days ago
We are looking for an experienced customer service professional to join our team as a Customer Service Representative. In this role, you will be responsible for handling customer enquiries, feedbacks, and instructions through multi-channels (including but not limited to hotline, email, social media).
Main Responsibilities- Achieve high levels of customer satisfaction through efficient and effective handling of enquiries, feedbacks, and instructions.
- Deliver professional customer service and meet the required quality standards to maintain the image of professionalism.
- Support marketing campaigns by responding to enquiries, registering campaigns, and referring businesses.
- Utilize outbound telemarketing or tag-on/cross-sell products to enhance services and generate business revenue for the Bank.
- Achieve all objectives set by Management from time to time.
You will also provide on-the-job training/attachment to train new staff.
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Customer Support Associate
21 hours ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler LimitedWe are a dynamic organization dedicated to delivering exceptional customer experiences. Our team is passionate about building strong relationships with our clients and providing them with the best possible support.
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Customer Service Associate
6 days ago
Hong Kong Island, Hong Kong SAR China Dah Sing Bank Full timeJob DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients.Main ResponsibilitiesCustomer Enquiries: Respond to customer inquiries in a timely and professional manner, ensuring that all...
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Customer Service Associate
21 hours ago
Hong Kong Island, Hong Kong SAR China Wings Recruitment Partners Limited Full timeJob DescriptionWe are seeking a skilled and experienced Customer Service Associate to join our retail banking team. As a key member of our team, you will be responsible for handling customer transactions, promoting and advising banking products and services, and providing high-quality servicing to our customers.The ideal candidate will have excellent...
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Customer Experience Associate
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Evonet Full timeThe Customer Experience Associate is a critical role that ensures a smooth and efficient onboarding experience for new merchants while providing ongoing support to our existing customer portfolio.This position requires a detail-oriented individual with excellent communication and problem-solving abilities. You'll be passionate about delivering outstanding...
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Education Support Associate
21 hours ago
Hong Kong Island, Hong Kong SAR China Hong Kong International School Full time**About the Role:**The Hong Kong International School is seeking a highly skilled and dedicated Education Support Associate to join our educational team.As an Education Support Associate, you will work closely with our teaching staff to provide administrative support and classroom assistance.This is an excellent opportunity for individuals who are passionate...
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Business Support Associate
2 days ago
Hong Kong Island, Hong Kong SAR China E.C Technology Ltd. Full timeBusiness Support AssociateE.C Technology Ltd. is seeking a highly motivated Business Support Associate to join our HR team.The successful candidate will be responsible for supporting our HR functions, including recruitment, payroll, and employee relations.Assist in the recruitment process, including job postings and candidate screening.Manage employee data,...
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Associate Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China eFinancialCareers Full timeConduct customer transaction-related activities, including handling customer inquiries, managing loans, deposits, FX, customer onboarding, change of bank registration, and KYC duties Liaise with relevant departments to ensure timely processing of customer transactions Assist Relationship Managers (RMs) in exploring and maintaining strong customer...
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Customer Experience Associate
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeWe invite applications from highly motivated individuals for the role of Customer Experience Associate.Job OverviewDeliver exceptional customer service through proactive engagement and personalized attentionEvaluate and address customer concerns in a timely and efficient mannerBid farewell to customers, soliciting feedback and suggestions for...
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Customer Support Associate
23 hours ago
Hong Kong Island, Hong Kong SAR China OCBC Full timeResponsibilitiesAs an Audit Confirmation Specialist at OCBC, your key responsibilities will include:Verifying customer signatures and retrieving relevant information from various systemsCompiling audit confirmation reports and generating Banker's Reports in the MIS systemPreparing cover sheets and reports for branches and departmentsPerforming financial data...
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Technical Support Associate
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at GL Technologies (Hong Kong) Limited.Key Responsibilities:Day-to-Day Technical Support: Provide expert technical support to end-users, addressing hardware and software needs in a fast-paced environment.Troubleshooting and Resolution: Troubleshoot and resolve complex...
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Trade Support Associate
2 days ago
Hong Kong Island, Hong Kong SAR China Bank of Singapore, Asia's Global Private Bank Full time**Key Responsibilities**The Trade Support Associate will provide critical support to our portfolio management teams in the areas of account administration, trade-related duties, and operational control.The successful candidate will have excellent knowledge of portfolio management and trading guidelines, regulations, procedures, and processes.Main...
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Onboarding & Customer Services Associate
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China acwires Full timeOnboarding & Customer Services Associate ACWIRES Limited is a rapidly growing platform specializing in fiat-to-crypto services. We are committed to providing compliant, secure, and seamless payment solutions for our customers. Our company operates within a global licensing infrastructure, currently established in Hong Kong, Canada, and Bulgaria, with plans...
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Customer Support Specialist
22 hours ago
Hong Kong Island, Hong Kong SAR China The Hongkong Electric Co., Ltd. (HK Electric) Full timeSucceed in a Dynamic Environment with HK ElectricHongkong Electric Co., Ltd. (HK Electric) has been providing safe and reliable electricity supply to customers in Hong Kong since 1890. We are now looking for a Customer Support Specialist to join our team and contribute to our customer-centric approach.The successful candidate will have a bachelor's degree in...
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Customer Success Associate
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Evonet Full timeEvonet is an online payment platform serving digital native sellers. Backed by CardInfoLink, TIS INTEC Group, BC Card and Sequoia, we enable digital commerce by partnering with card payment networks and digital wallets globally to simplify payments for our customers. You will embark on a career with Evonet at a critical stage of our growth and be part of the...
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Customer Experience Associate
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAt West Kowloon Cultural District Authority, we are seeking a skilled Customer Experience Associate to join our team at the Hong Kong International Airport (HKIA). The successful candidate will assist in the set-up of pop-up stores, handle cash and point-of-sale transactions, and deliver exceptional customer service.Key Responsibilities:Set up and maintain...
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Support Operations Associate
4 days ago
Hong Kong Island, Hong Kong SAR China Job-Hunter Full timeA leading group of companies in the real estate development, hotel investment and fashion retail sectors seeks a skilled Support Operations Associate to provide daily support for smooth office operation and clerical duties.About the RoleAssist in managing documents, including scanning, sorting, distribution and delivery.Setup meeting rooms and perform...
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Assistant sales manager
3 weeks ago
Hong Kong, Hong Kong SAR China Assistant Sales Manager Full timeWe are now looking for a talented Assistant Sales Manager to be part of our dynamic team, reporting to the Head of Sales. This role will be responsible for managing sales of Purina products and implementing annual customer plans and effective sales strategies that are aligned with overall business goals to achieve profitable sales objectives....
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Production Support Associate for IT Services
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China IT Consultancy Full timeJob DescriptionThe Production Support Associate will provide technical support for our Equity & Derivatives Platform applications.Key ResponsibilitiesTechnical support for Equity & Derivatives Platform applicationsOn-site support at customer locations in Hong KongFlexible shift work, including evenings and weekendsRequired Skills and QualificationsProd...
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Customer Success Associate
14 hours ago
Hong Kong Island, Hong Kong SAR China WaterDrop Inc. Full time**Job Description:** As a Customer Service and General Business professional, you will be responsible for assisting in insurance signing and providing exceptional customer service.**Key Responsibilities:**Main Duties:Responsible for reception of incoming guests;Check customer information and make customer KYC;Meet with customers and explain the product...
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Associate Experience Manager
21 hours ago
Hong Kong Island, Hong Kong SAR China Hyatt Hotels Corporation Full timeAssociate Experience Manager:Hyatt Hotels Corporation is looking for an experienced Associate Experience Manager to join our team. In this role, you will be responsible for creating a supportive and caring environment where diversity and inclusion are embraced.Main Responsibilities:Develop and implement strategies to improve associate engagement and...