Customer Success Associate

2 days ago


Hong Kong Island, Hong Kong SAR China WaterDrop Inc. Full time

**Job Description:** As a Customer Service and General Business professional, you will be responsible for assisting in insurance signing and providing exceptional customer service.

**Key Responsibilities:

**Main Duties:
  • Responsible for reception of incoming guests;
  • Check customer information and make customer KYC;
  • Meet with customers and explain the product structure and instructions;

**Requirements:

  • Familiar with the insurance industry and its products;
  • Excellent communication and interpersonal skills;

**What We Offer:

  • A dynamic and supportive work environment;
  • Ongoing training and development opportunities;


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