Customer Success Strategist

4 days ago


Hong Kong Island, Hong Kong SAR China OSL Full time
Required Skills and Qualifications:

To succeed in this role, you will need:
  • A Bachelor's degree in Business Administration, Economics, Computer Science, or a related field.
  • 3–5 years of experience in business intelligence, data analysis, or a related role.
  • Proficiency in BI tools such as Power BI, Tableau, or Looker.
  • Strong SQL skills and experience working with large datasets and data warehouses (e.g., Snowflake, Redshift).
  • Experience in conducting customer satisfaction analysis and working with Customer Success teams is a plus.
  • Strong analytical skills to align financial metrics and derive actionable insights.
  • Excellent communication skills for cross-functional collaboration.
  • Attention to detail and a commitment to ensuring data accuracy and integrity.


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